At a Glance
- Tasks: Be the go-to person for IT issues and troubleshoot like a pro.
- Company: Join a leading tech solutions provider in a vibrant Watford team.
- Benefits: Enjoy a diverse work environment and valuable experience.
- Other info: Great opportunity to grow in a dynamic tech setting.
- Why this job: Kickstart your career in IT with hands-on support experience.
- Qualifications: Must have a degree and Service Desk experience; ITIL certs are a plus.
The predicted salary is between 22050 - 26950 Β£ per year.
A leading technology solutions provider in Watford is seeking a Service Desk Analyst-L1 to serve as the first point of contact for IT related issues.
The ideal candidate will have strong communication skills and a solid understanding of ITIL processes.
Responsibilities include troubleshooting IT problems, logging incidents in the ITSM tool, and coordinating service requests.
A graduate degree and Service Desk experience are mandatory, along with preferred ITIL V3/V4 certifications.
This contract role offers a diverse work environment. #J-18808-Ljbffr
Service Desk L1: Desktop Support Analyst in Watford employer: Technopride Ltd
As a leading technology solutions provider in Watford, we pride ourselves on fostering a dynamic and inclusive work culture that encourages collaboration and innovation. Our employees benefit from comprehensive training programs, opportunities for professional growth, and a supportive environment that values their contributions. Join us to be part of a team that not only addresses IT challenges but also invests in your career development.