Service Desk L1: Desktop Support Analyst in Watford

Service Desk L1: Desktop Support Analyst in Watford

Watford Full-Time 22050 - 26950 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the go-to person for IT issues and troubleshoot like a pro.
  • Company: Join a leading tech solutions provider in a vibrant Watford team.
  • Benefits: Enjoy a diverse work environment and valuable experience.
  • Other info: Great opportunity to grow in a dynamic tech setting.
  • Why this job: Kickstart your career in IT with hands-on support experience.
  • Qualifications: Must have a degree and Service Desk experience; ITIL certs are a plus.

The predicted salary is between 22050 - 26950 Β£ per year.

A leading technology solutions provider in Watford is seeking a Service Desk Analyst-L1 to serve as the first point of contact for IT related issues.

The ideal candidate will have strong communication skills and a solid understanding of ITIL processes.

Responsibilities include troubleshooting IT problems, logging incidents in the ITSM tool, and coordinating service requests.

A graduate degree and Service Desk experience are mandatory, along with preferred ITIL V3/V4 certifications.

This contract role offers a diverse work environment. #J-18808-Ljbffr

Service Desk L1: Desktop Support Analyst in Watford employer: Technopride Ltd

As a leading technology solutions provider in Watford, we pride ourselves on fostering a dynamic and inclusive work culture that encourages collaboration and innovation. Our employees benefit from comprehensive training programs, opportunities for professional growth, and a supportive environment that values their contributions. Join us to be part of a team that not only addresses IT challenges but also invests in your career development.

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Contact Details:

Technopride Ltd Recruitment Team

We think you need these skills to ace Service Desk L1: Desktop Support Analyst in Watford

Communication Skills
ITIL Processes
Troubleshooting
Incident Logging
ITSM Tool Proficiency
Service Request Coordination
Service Desk Experience