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- Tasks: Support our online store by managing orders, listings, and customer queries.
- Company: Exciting fashion brand with a growing e-commerce department.
- Benefits: Competitive salary, full-time role, and opportunities for career development.
- Why this job: Join a dynamic team and make an impact in the fast-paced world of e-commerce.
- Qualifications: Experience with eBay or Amazon, strong attention to detail, and good communication skills.
- Other info: Perfect for those looking to grow in a vibrant online retail environment.
The predicted salary is between 25000 - 30000 £ per year.
Salary: £25,000 - £30,000 PA
Location: Scunthorpe
Job Types: Full-time, Permanent
Role Overview: My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces. You'll help ensure products are accurately listed, orders run smoothly, and customers have a great online experience. This role suits someone organised, analytical, and comfortable working with digital tools.
Key Responsibilities:
- Process orders, returns, and refunds, including tracking
- Respond to customer queries via email, chat, or platform messaging
- Manage inventory updates and stock availability
- Assist with uploading and maintaining product listings (titles, descriptions, images, pricing)
- Monitor website performance, promotions, and product availability
- Assist with marketplace management (e.g. Amazon, eBay)
- Coordinate with in-house teams on promotions, launches, and campaigns
- Analyse basic sales data
- Ensure content aligns with brand guidelines and SEO best practices
Skills & Experience:
Essential:
- Experience with platforms such as eBay, Amazon
- Strong attention to detail and organisational skills
- Confident using spreadsheets (Excel)
- Good written communication skills
- Comfortable working within e-commerce platforms
Desirable:
- Basic understanding of SEO and product optimisation
- Familiarity with digital marketing or online merchandising
- Experience handling customer service in an online environment
Personal Attributes:
- Highly organised and reliable
- Comfortable multitasking and meeting deadlines
- Problem-solver with a proactive mindset
- Able to work independently and as part of a team
Experience:
- E-commerce: 1 year (required)
- Marketplace Admin: 1 year (required)
This role is well suited to someone wanting to join a growing e-commerce department, offering the opportunity to develop alongside an expanding team and evolving online channels.
Creative Co-ordinator Fashion Brand in Scunthorpe employer: Technology & Risk Recruitment
Contact Detail:
Technology & Risk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Co-ordinator Fashion Brand in Scunthorpe
✨Tip Number 1
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in e-commerce and customer service. We want to see your personality shine through, so don’t be shy about sharing your achievements.
✨Tip Number 2
Network like a pro! Reach out to people in the fashion and e-commerce industry. Attend events or join online groups where you can connect with others. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 3
Prepare for interviews by researching the company and its products. Show us you’re passionate about the brand and have a good grasp of their online presence. We love candidates who come in with ideas on how to improve our e-commerce strategy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for proactive individuals who are eager to join our growing team in the e-commerce space.
We think you need these skills to ace Creative Co-ordinator Fashion Brand in Scunthorpe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-commerce Executive role. Highlight your experience with platforms like eBay and Amazon, and showcase your attention to detail and organisational skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your skills align with our needs. Be sure to mention any relevant experience in customer service or digital marketing.
Showcase Your Analytical Skills: Since this role involves analysing sales data, don’t forget to mention any experience you have with spreadsheets or data analysis. We love a proactive problem-solver who can help us optimise our online store!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our growing e-commerce team!
How to prepare for a job interview at Technology & Risk Recruitment
✨Know Your E-Commerce Platforms
Make sure you brush up on your knowledge of eBay and Amazon, as these are crucial for the role. Familiarise yourself with how to manage listings, track orders, and handle customer queries on these platforms.
✨Show Off Your Organisational Skills
Prepare examples that showcase your attention to detail and organisational abilities. Think about times when you successfully managed inventory updates or coordinated promotions, and be ready to discuss them.
✨Communicate Clearly
Since good written communication is essential, practice articulating your thoughts clearly. You might be asked to respond to a mock customer query during the interview, so be prepared to demonstrate your customer service skills.
✨Understand SEO Basics
Even if it's not a primary requirement, having a basic understanding of SEO and product optimisation can set you apart. Brush up on key terms and strategies, and be ready to discuss how they can enhance online visibility.
