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- Tasks: Support our online store by managing orders, listings, and customer queries.
- Company: Join a growing e-commerce team in a dynamic environment.
- Benefits: Competitive salary, career growth, and a chance to develop your skills.
- Why this job: Be part of an exciting e-commerce journey and make a real impact.
- Qualifications: Experience with eBay/Amazon and strong organisational skills required.
- Other info: Perfect for those looking to grow in the digital marketplace.
The predicted salary is between 20000 - 24000 £ per year.
Salary: £25,000 - £30,000 PA
Location: Scunthorpe
Job Types: Full-time, Permanent
Role Overview: My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces. You'll help ensure products are accurately listed, orders run smoothly, and customers have a great online experience. This role suits someone organised, analytical, and comfortable working with digital tools.
Key Responsibilities:
- Process orders, returns, and refunds, including tracking
- Respond to customer queries via email, chat, or platform messaging
- Manage inventory updates and stock availability
- Assist with uploading and maintaining product listings (titles, descriptions, images, pricing)
- Monitor website performance, promotions, and product availability
- Assist with marketplace management (e.g. Amazon, eBay)
- Coordinate with in-house teams on promotions, launches, and campaigns
- Analyse basic sales data
- Ensure content aligns with brand guidelines and SEO best practices
Skills & Experience:
Essential:
- Experience with platforms such as eBay, Amazon
- Strong attention to detail and organisational skills
- Confident using spreadsheets (Excel)
- Good written communication skills
- Comfortable working within e-commerce platforms
Desirable:
- Basic understanding of SEO and product optimisation
- Familiarity with digital marketing or online merchandising
- Experience handling customer service in an online environment
Personal Attributes:
- Highly organised and reliable
- Comfortable multitasking and meeting deadlines
- Problem-solver with a proactive mindset
- Able to work independently and as part of a team
Experience:
- E-commerce: 1 year (required)
- Marketplace Admin: 1 year (required)
This role is well suited to someone wanting to join a growing e-commerce department, offering the opportunity to develop alongside an expanding team and evolving online channels.
Branding/Office Co-ordinator (Maternity Cover) in Scunthorpe employer: Technology & Risk Recruitment
Contact Detail:
Technology & Risk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branding/Office Co-ordinator (Maternity Cover) in Scunthorpe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talent, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Branding/Office Co-ordinator (Maternity Cover) in Scunthorpe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-commerce Executive role. Highlight your experience with platforms like eBay and Amazon, and showcase your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your attention to detail and any relevant experience in customer service or digital marketing. Let us know what makes you tick!
Show Off Your Skills: Don’t forget to mention your proficiency with spreadsheets and any experience you have with SEO or product optimisation. We love candidates who are comfortable with digital tools, so make sure to highlight these skills in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Technology & Risk Recruitment
✨Know Your E-Commerce Platforms
Make sure you brush up on your knowledge of platforms like eBay and Amazon. Be ready to discuss your experience with these tools, as well as any specific challenges you've faced and how you overcame them.
✨Show Off Your Organisational Skills
Since the role requires strong attention to detail and organisational skills, prepare examples that showcase your ability to manage multiple tasks effectively. Think about times when you successfully handled inventory updates or processed orders under tight deadlines.
✨Communicate Clearly
Good written communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few responses to common customer queries to demonstrate your approach to customer service.
✨Demonstrate Your Analytical Mindset
Be ready to discuss any experience you have with analysing sales data or website performance. Highlight how you've used data to make informed decisions in past roles, as this will show your analytical skills are up to scratch.
