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- Tasks: Support our online store by managing orders, listings, and customer queries.
- Company: Join a growing e-commerce team in a dynamic environment.
- Benefits: Competitive salary, career growth, and a chance to shape online experiences.
- Why this job: Be part of an exciting journey in the e-commerce world and make a real impact.
- Qualifications: Experience with eBay or Amazon and strong organisational skills required.
- Other info: Perfect for those looking to grow in a fast-paced digital landscape.
The predicted salary is between 21000 - 30000 £ per year.
Salary: £25,000 - £30,000 PA
Location: Scunthorpe
Job Types: Full-time, Permanent
Role Overview:
My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces. You will help ensure products are accurately listed, orders run smoothly, and customers have a great online experience. This role suits someone organised, analytical, and comfortable working with digital tools.
Key Responsibilities:
- Process orders, returns, and refunds, including tracking
- Respond to customer queries via email, chat, or platform messaging
- Manage inventory updates and stock availability
- Assist with uploading and maintaining product listings (titles, descriptions, images, pricing)
- Monitor website performance, promotions, and product availability
- Assist with marketplace management (e.g. Amazon, eBay)
- Coordinate with in-house teams on promotions, launches, and campaigns
- Analyse basic sales data
- Ensure content aligns with brand guidelines and SEO best practices
Skills & Experience:
Essential:
- Experience with platforms such as eBay, Amazon
- Strong attention to detail and organisational skills
- Confident using spreadsheets (Excel)
- Good written communication skills
- Comfortable working within e-commerce platforms
Desirable:
- Basic understanding of SEO and product optimisation
- Familiarity with digital marketing or online merchandising
- Experience handling customer service in an online environment
Personal Attributes:
- Highly organised and reliable
- Comfortable multitasking and meeting deadlines
- Problem-solver with a proactive mindset
- Able to work independently and as part of a team
Experience:
- E-commerce: 1 year (required)
- Marketplace Admin: 1 year (required)
This role is well suited to someone wanting to join a growing e-commerce department, offering the opportunity to develop alongside an expanding team and evolving online channels.
Ecommerce Coordinator in Lincoln employer: Technology & Risk Recruitment
Contact Detail:
Technology & Risk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Coordinator in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your e-commerce projects or any relevant experience. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by researching the company and its online presence. Understand their products, customer service approach, and any recent promotions. This will help you tailor your answers and show genuine interest.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are keen on joining us. Plus, it gives you a better chance of standing out in the crowd!
We think you need these skills to ace Ecommerce Coordinator in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-commerce Coordinator role. Highlight your experience with platforms like eBay and Amazon, and showcase your attention to detail and organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your skills align with our needs. Be sure to mention any relevant experience with digital tools and customer service.
Showcase Your Analytical Skills: Since this role involves analysing sales data, don’t forget to mention any experience you have with spreadsheets or data analysis. We love candidates who can demonstrate their analytical mindset and problem-solving abilities!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Technology & Risk Recruitment
✨Know Your E-commerce Platforms
Familiarise yourself with the e-commerce platforms mentioned in the job description, like eBay and Amazon. Be ready to discuss your experience with these platforms and how you've used them to manage listings or handle customer queries.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past work where you successfully managed product listings or inventory updates. Highlight any specific instances where your organisational skills made a difference.
✨Brush Up on Basic SEO Knowledge
Even if it's not a primary requirement, having a basic understanding of SEO can set you apart. Be prepared to discuss how SEO impacts product visibility and share any relevant experiences you have with optimising listings.
✨Prepare for Customer Service Scenarios
As you'll be responding to customer queries, think of common issues customers face in e-commerce. Prepare to discuss how you would handle these situations, showcasing your problem-solving skills and proactive mindset.
