Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a service desk team and provide top-notch IT support to users.
- Company: Specialised recruitment agency with a focus on IT excellence.
- Benefits: Opportunity to develop leadership skills in a dynamic environment.
- Other info: Fast-paced role with opportunities for career advancement.
- Why this job: Make a real difference by ensuring excellent customer service in IT.
- Qualifications: Strong knowledge of Microsoft software and IT support experience.
The predicted salary is between 30000 - 40000 £ per year.
A specialized recruitment agency is looking for an experienced IT Service Desk Lead in Barrow-in-Furness. This role involves managing a service desk team, ensuring excellent customer service, and providing IT support to internal users.
Ideal candidates should possess strong knowledge of Microsoft software and relevant experience in IT support. This position offers a chance to develop IT leadership skills in a busy environment.
IT Service Desk Lead: Head Office & Branch Support employer: Technology & Risk Recruitment
Contact Detail:
Technology & Risk Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Lead: Head Office & Branch Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about openings at companies you're interested in. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've led a team or solved tricky IT issues. Real-life stories make you memorable!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email to express your appreciation and reiterate your interest. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that IT Service Desk Lead role. Plus, applying directly can sometimes give you a leg up over other candidates. Let’s get you that job!
We think you need these skills to ace IT Service Desk Lead: Head Office & Branch Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and team management. We want to see how your skills align with the role of IT Service Desk Lead, so don’t be shy about showcasing your Microsoft software knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided excellent customer service and led a team in the past.
Showcase Your Leadership Skills: Since this role involves developing IT leadership skills, make sure to highlight any previous leadership experiences. We love to see how you’ve motivated and supported your team in busy environments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Technology & Risk Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft software and any other relevant IT tools. Be ready to discuss your experience with these technologies, as well as how you've used them to solve problems in the past.
✨Showcase Your Leadership Skills
As an IT Service Desk Lead, you'll need to demonstrate your ability to manage a team effectively. Prepare examples of how you've led teams before, handled conflicts, or improved service delivery. This will show that you're not just technically savvy but also a great leader.
✨Customer Service is Key
Since this role involves providing support to internal users, be prepared to talk about your approach to customer service. Share specific instances where you went above and beyond to help a user or improve their experience. This will highlight your commitment to excellent service.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.