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- Tasks: Support our online store by managing orders, listings, and customer queries.
- Company: Join a growing e-commerce team in a dynamic environment.
- Benefits: Competitive salary, career growth, and a chance to shape online shopping experiences.
- Why this job: Be part of an exciting e-commerce journey and enhance your digital skills.
- Qualifications: Experience with eBay or Amazon and strong organisational skills required.
- Other info: Perfect for those looking to grow in a fast-paced e-commerce landscape.
The predicted salary is between 21500 - 25500 £ per year.
Salary: £25,000 - £30,000 PA
Location: Scunthorpe
Job Types: Full-time, Permanent
Role Overview: My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces. You'll help ensure products are accurately listed, orders run smoothly, and customers have a great online experience. This role suits someone organised, analytical, and comfortable working with digital tools.
Key Responsibilities:
- Process orders, returns, and refunds, including tracking
- Respond to customer queries via email, chat, or platform messaging
- Manage inventory updates and stock availability
- Assist with uploading and maintaining product listings (titles, descriptions, images, pricing)
- Monitor website performance, promotions, and product availability
- Assist with marketplace management (e.g. Amazon, eBay)
- Coordinate with in-house teams on promotions, launches, and campaigns
- Analyse basic sales data
- Ensure content aligns with brand guidelines and SEO best practices
Skills & Experience:
Essential:
- Experience with platforms such as eBay, Amazon
- Strong attention to detail and organisational skills
- Confident using spreadsheets (Excel)
- Good written communication skills
- Comfortable working within e-commerce platforms
Desirable:
- Basic understanding of SEO and product optimisation
- Familiarity with digital marketing or online merchandising
- Experience handling customer service in an online environment
Personal Attributes:
- Highly organised and reliable
- Comfortable multitasking and meeting deadlines
- Problem-solver with a proactive mindset
- Able to work independently and as part of a team
Experience:
- E-commerce: 1 year (required)
- Marketplace Admin: 1 year (required)
This role is well suited to someone wanting to join a growing e-commerce department, offering the opportunity to develop alongside an expanding team and evolving online channels.
E-Commerce Executive in London employer: Technology and Risk Recruitment LTD
Contact Detail:
Technology and Risk Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space on LinkedIn or at local events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with platforms like eBay and Amazon. This can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common e-commerce scenarios. Think about how you’d handle customer queries or manage inventory updates, and be ready to share your insights.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for detail-oriented folks like you to join our team. It’s the best way to get noticed!
We think you need these skills to ace E-Commerce Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-Commerce Executive role. Highlight your experience with platforms like eBay and Amazon, and showcase your attention to detail and organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your skills align with our needs. Don’t forget to mention any relevant experience with digital tools and customer service.
Showcase Your Analytical Skills: Since this role involves analysing sales data, make sure to mention any experience you have with data analysis or using spreadsheets. We love candidates who can demonstrate their analytical mindset and problem-solving abilities!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Technology and Risk Recruitment LTD
✨Know Your E-Commerce Platforms
Make sure you brush up on your knowledge of platforms like eBay and Amazon. Be ready to discuss your experience with these tools, as well as any specific challenges you've faced and how you overcame them.
✨Show Off Your Organisational Skills
Since the role requires strong attention to detail and organisational skills, prepare examples that showcase your ability to manage multiple tasks effectively. Think about times when you successfully handled inventory updates or processed orders without a hitch.
✨Communicate Clearly
Good written communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few responses to common customer queries to demonstrate your approach to customer service.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you've used data in previous roles. Whether it's analysing sales data or monitoring website performance, showing that you can make data-driven decisions will impress your interviewers.
