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- Tasks: Lead a branch, inspire your team, and drive community engagement.
- Company: Respected Building Society with a focus on service excellence.
- Benefits: Competitive salary, supportive environment, and strong people development.
- Why this job: Make a real impact in your community while leading a dedicated team.
- Qualifications: Five GCSEs including Maths and English; leadership skills preferred.
- Other info: Enjoy autonomy and growth opportunities in a dynamic role.
The predicted salary is between 30000 - 35000 £ per year.
An exciting opportunity has arisen within my client's Branch Network. My client, a Building Society, is looking to appoint a full-time Direct Distribution Branch Manager at their Poulton Branch. They are looking for a self-driven leader that is passionate about developing, inspiring and leading people to deliver service excellence.
In this role you will support the Society's Direct Distribution Strategy in delivering Branch objectives through proactively generating leads for new business. As a Direct Distribution Branch Manager, you will have excellent interpersonal skills and the ability to build strong external business relationships within the community.
In this role you will:
- Effectively identify, assess and mitigate risks in line with the Society's risk management framework and regulatory expectations.
- Seize opportunities to achieve and exceed your agreed objectives, playing your part in the Society's Our 9 objectives and strategic plan.
- Ensure good member outcomes through the consistent application of the concepts of Consumer Duty.
- Follow the Society's Complaints Procedure to deal with member complaints, providing summary resolutions and escalating where appropriate.
- Ensure that the Direct Distribution Branch Manager controls are carried out in line with the Control Manual and have overall responsibility for the Branch QA Checks.
- Develop external relationships, new partnerships and new business opportunities in your community to grow the society's presence.
- Ensure all People HR records are up to date, including sickness, annual leave, and performance reviews.
- Develop the team to foster a culture of accountability, member service excellence and ongoing growth.
What you will bring:
- Minimum of five GCSEs (or equivalent), including Maths and English at grade C/4 or above.
- Excellent communication and interpersonal skills.
- The ability to work independently, making informed decisions based on your experience and skills.
- Attention to detail and a 'right first time' approach.
- Sound knowledge of market opportunities and a clear focus on achieving growth objectives.
- A qualification in Leadership, Management or further education is desirable.
Why Apply?
- Opportunity to lead a well-established branch within a respected organisation.
- A role with real autonomy and community impact.
- Supportive environment with a strong focus on people development.
- Competitive salary and benefits package.
If you're a detail-driven Direct Distribution Branch Manager who enjoys keeping things running smoothly behind the scenes while delivering a great customer experience, this is a role where you'll be valued from day one.
Direct Distribution Branch Manager in London employer: Technology and Risk Recruitment LTD
Contact Detail:
Technology and Risk Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Distribution Branch Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join community groups, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that Direct Distribution Branch Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share examples of how you've inspired and developed teams in the past. They want to see that you can lead and motivate others to achieve service excellence.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for roles to pop up on job boards. Reach out directly to companies you admire, like the Building Society, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're genuinely interested in joining our team. So, don’t hesitate – get your application in today!
We think you need these skills to ace Direct Distribution Branch Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Direct Distribution Branch Manager role. Highlight your leadership experience and any relevant achievements that show you can inspire and develop a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our objectives. Be sure to mention your understanding of community engagement and service excellence.
Showcase Your Interpersonal Skills: Since this role involves building strong relationships, make sure to highlight your excellent communication skills in your application. Share examples of how you've successfully developed partnerships or led teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Technology and Risk Recruitment LTD
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Direct Distribution Branch Manager. Familiarise yourself with the Society's objectives and how your experience aligns with their goals. This will help you demonstrate your passion for the position and show that you're the right fit.
✨Showcase Your Leadership Skills
As a self-driven leader, it's crucial to highlight your ability to inspire and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on service excellence and accountability. This will illustrate your capability to foster a positive culture within the branch.
✨Build Relationships
Since this role involves developing external relationships and partnerships, be ready to discuss your approach to networking and community engagement. Share specific instances where you've built strong business relationships, as this will showcase your interpersonal skills and commitment to growing the Society's presence.
✨Prepare for Scenario Questions
Expect questions about risk management and handling member complaints. Think of scenarios where you've effectively identified risks or resolved issues, and be prepared to explain your thought process. This will demonstrate your attention to detail and your ability to make informed decisions under pressure.