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- Tasks: Support our online store by managing orders, listings, and customer queries.
- Company: Join a growing e-commerce team in a dynamic environment.
- Benefits: Competitive salary, career growth, and a chance to shape online shopping experiences.
- Why this job: Be part of an exciting e-commerce journey and make a real impact.
- Qualifications: Experience with eBay or Amazon and strong organisational skills.
- Other info: Perfect for those looking to grow in the e-commerce industry.
Salary: £25,000 - £30,000 PA
Location: Scunthorpe
Job Types: Full-time, Permanent
Role Overview:
My client are looking for a detail-oriented and proactive E-commerce Executive to support the day-to-day running of our online store and marketplaces. You will help ensure products are accurately listed, orders run smoothly, and customers have a great online experience. This role suits someone organised, analytical, and comfortable working with digital tools.
Key Responsibilities:
- Process orders, returns, and refunds, including tracking
- Respond to customer queries via email, chat, or platform messaging
- Manage inventory updates and stock availability
- Assist with uploading and maintaining product listings (titles, descriptions, images, pricing)
- Monitor website performance, promotions, and product availability
- Assist with marketplace management (e.g. Amazon, eBay)
- Coordinate with in-house teams on promotions, launches, and campaigns
- Analyse basic sales data
- Ensure content aligns with brand guidelines and SEO best practices
Skills & Experience:
Essential:
- Experience with platforms such as eBay, Amazon
- Strong attention to detail and organisational skills
- Confident using spreadsheets (Excel)
- Good written communication skills
- Comfortable working within e-commerce platforms
Desirable:
- Basic understanding of SEO and product optimisation
- Familiarity with digital marketing or online merchandising
- Experience handling customer service in an online environment
Personal Attributes:
- Highly organised and reliable
- Comfortable multitasking and meeting deadlines
- Problem-solver with a proactive mindset
- Able to work independently and as part of a team
Experience:
- E-commerce: 1 year (required)
- Marketplace Admin: 1 year (required)
This role is well suited to someone wanting to join a growing e-commerce department, offering the opportunity to develop alongside an expanding team and evolving online channels.
E-Commerce Executive employer: Technology and Risk Recruitment LTD
Contact Detail:
Technology and Risk Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Executive
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your e-commerce projects, whether it's managing an online store or optimising product listings. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common e-commerce scenarios. Think about how you'd handle customer queries or manage inventory issues. We want you to be ready to impress with your problem-solving skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace E-Commerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-Commerce Executive role. Highlight your experience with platforms like eBay and Amazon, and showcase your attention to detail and organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your skills align with our needs. Be sure to mention any relevant experience with digital tools and customer service.
Showcase Your Analytical Skills: Since this role involves monitoring website performance and analysing sales data, make sure to highlight any analytical skills or experiences you've had. We love a proactive problem-solver who can help us optimise our online store!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Technology and Risk Recruitment LTD
✨Know Your E-Commerce Platforms
Make sure you brush up on your knowledge of platforms like eBay and Amazon. Be ready to discuss your experience with these tools, as well as any specific challenges you've faced and how you overcame them.
✨Show Off Your Organisational Skills
Since the role requires strong attention to detail and organisational skills, prepare examples that showcase your ability to manage multiple tasks effectively. Think about times when you successfully handled inventory updates or processed orders under tight deadlines.
✨Communicate Clearly
Good written communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few responses to common customer queries to demonstrate your ability to handle customer service situations.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you've used data to inform decisions in previous roles. Whether it's analysing sales data or monitoring website performance, showing that you can think critically about numbers will impress your interviewers.
