At a Glance
- Tasks: Drive revenue growth by acquiring new customers for our innovative SAAS solutions.
- Company: Join Technogym, a global leader in fitness and wellness solutions.
- Benefits: Competitive salary, company car, wellness perks, and 25 days annual leave.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in the fitness industry while working with cutting-edge technology.
- Qualifications: 3+ years in sales, strong understanding of SAAS, and a passion for fitness.
The predicted salary is between 35000 - 42000 £ per year.
- Our Company
- Technogym inspires
- Our Company
- Technogym inspires
70 million daily users to train using our innovative & engaging solutions for fitness, sport and health . By promoting the
Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries.
It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO !
You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy.
Move with us for a better world!
Your Role
- London South, West End & North
- South East and Home Counties
- North West and Northern Ireland
- Scotland
We are seeking a dynamic and results-orientated Customer Success & Digital Account sales specialist to join Tim and the team in driving revenue growth in new locations for our Software as a Service (SAAS) solutions.
As the Customer Success & Digital Account, you will develop and deliver sales strategies, and drive the acquisition of new customers/digital sites.
You will have a strong understanding of SAAS products, a passion for wellness and a proven track record in sales performance.
In order to build meaningful and successful client relationships, you will travel to customers across the North of the UK and naturally, you will live in the North of the UK with strong transport links and will be comfortable taking on a high degree of travel.
Join our dynamic team and play a key role in driving the success of our Total Wellness Solutions.
If you have a passion for SAAS solutions enabling businesses and helping people, a real interest in fitness and wellness, a track record of sales excellence, and are a collaborative team-player.
- Your Impact
- Achieve and over-achieve digital revenue and KPI targets within your assigned account base
- Educate, collaborate with and guide the segment sales teams on their digital solutions knowledge to achieve and exceed their digital sales targets
- Drive the acquisition of new digital sites by prospecting, qualifying leads, and working closely with the sales teams to deliver Total Wellness Solutions
- Work closely with current customers in you assigned account base to manage the churn of digital licenses
- Present our digital solutions to customers and prospects both directly and alongside the segment sales teams; both 1-2-1 with customers and in group innovation outlook/event settings
- Collaborate with cross-functional teams, including marketing and product development, to align sales efforts with company goals and customer needs
- Identify opportunities for growth and expansion within existing accounts
- Analyse sales data and key performance metrics to identify trends, strengths, and areas for improvement
- Utilize data-driven insights to ensure maximum execution of revenue and innovation opportunities
- Provide accurate sales forecasts, reports, and updates to digital management
- Ensure timely and comprehensive reporting of sales activities, opportunities, and results Stay abreast of industry trends, competitor activities, and customer needs to enhance the company's competitive position
- Support the customer post sale providing strategic customer success support, onboarding customers into the Technogym Eco system.
About You
Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical.
Experience of, or a proven interest in the fitness industry is highly desirable, along with excellent account management/solution selling/strategic thinking/relationship skills.
- What You Should Bring
- Proven experience in sales, with a successful track record of meeting or exceeding targets (minimum of 3 years)
- Strong understanding of SAAS products, business models, and sales processes
- Excellent communication, negotiation, and presentation skills
- Demonstrated ability to build and maintain client relationships
- Independent and organised
- Analytical mindset and the ability to utilise data interpretation skills to provide actionable recommendations
- Proficient in using CRM software and sales tools
- Results-driven with a passion for driving sales growth and achieving success
- Passion for sport, fitness and wellness
- What's On Offer
- Competitive salary and incentives scheme
- Company Car, Car Allowance or Travel Allowance as appropriate to the candidate
- High-end and up-to-date tools to do the job well
- 25 days annual leave (increasing further with long service) plus UK Bank Holidays
- Pension and Life Assurance scheme
- Private Medical Insurance
- Corporate Wellness Programme and wellness benefits
- Retailer discounts portal and partner benefits
- Employee Assistance Programme
- Product employee purchase scheme
- Comprehensive induction programme
- Promoting from within is our first priority
• Amazing people!
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer.
We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
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Customer Success & Digital Account in Bracknell employer: Technogym
At Technogym, we are not just about fitness; we are a community that thrives on innovation and collaboration. Our dynamic work culture fosters personal growth and encourages employees to embrace the Healthness lifestyle, while our commitment to employee development ensures you have the tools and support needed to excel in your role. With opportunities to engage with a diverse range of clients across the North of the UK, you will be part of a mission-driven team that is shaping the future of wellness and making a positive impact on people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success & Digital Account in Bracknell
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Technogym. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Technogym before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Success & Digital Account in Bracknell
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Technogym:Your cover letter is your chance to shine! Tell us why you want to work at Technogym specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Technogym!
How to prepare for a job interview at Technogym
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
