At a Glance
- Tasks: Deliver a luxury sales experience and manage client interactions via phone, chat, and video calls.
- Company: Join a leading wellness brand at Technogym's UK Headquarters in Bracknell.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Embrace diversity and enjoy a collaborative workplace culture.
- Why this job: Be part of a passionate team and help clients achieve their wellness goals.
- Qualifications: Sales experience, excellent communication skills, and a passion for fitness.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an energetic and results‑oriented Sales Executive to join Troy and the team at our UK Headquarters in Bracknell, Berkshire. You will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience and managing client interactions via phone, chat, email and video call. As a Technogym Expert, you will consult with clients to deliver the best products and services for their needs. You will share our brand ethos, understand the client’s wellness goals, develop and present appropriate solutions, address concerns, close the sale (referring to the field or retail boutiques where appropriate) and ensure a personalised and luxury purchasing experience. You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns.
Your Impact
What you will do:
- Achieve and over‑achieve inside sales targets
- Deliver a premium level of customer satisfaction by understanding their needs and offering the right solution to reach them and their consumers
- Manage inbound calls while creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
- Schedule visits with your field sales colleagues where the customers’ needs are best placed within these areas
- Keep up‑to‑date as a product and solutions expert, being a credible Technogym Ambassador
- Maximise outbound call campaigns
- Manage and maintain ongoing opportunities to ensure the correct support for each order while keeping the wider business informed
- Collect and share adequate market feedback with relevant departments
- Manage and profile the CRM database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
- Oversee the process from order to installation and payment to ensure sound execution of the sale
- Provide customers with CAD visuals of their spaces and solutions (full training provided)
About You
Ideally, you are passionate about working out, enthusiastic and proactive, while also down‑to‑earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool‑tempered and able to handle rejection.
What you should bring:
- Knowledge of the steps within the sales process – previous software sales experience highly desirable
- Previous experience selling into the corporate environment
- CRM and pipeline management
- Exceptional customer relations (oral and written)
- Knowledge of fitness, performance, health and product use
- Communication, active listening and remote presentation skills
- Social media, IT proficiency and digital skills
- Integrity and humility
- Hunger and drive
- Passion and optimism
- Team player and collaborative
- Independent and organised
- Curious problem solver
- Results driven, 'Refuse to Lose' mentality
- Loves Technogym products
- Passion for sport, fitness and wellness
Technogym is an Equal Opportunities Employer. We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Online Client Advisor (Consumer) employer: Technogym S.p.A.
At Technogym, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. Located in Bracknell, our UK Headquarters provides a dynamic environment where passionate individuals can thrive, with opportunities for professional development and a commitment to employee well-being. Join us to be part of a team that values integrity, innovation, and a shared passion for fitness and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Online Client Advisor (Consumer)
✨Tip Number 1
Get to know the company inside out! Research Technogym's products, values, and culture. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or via video call, rehearse how you'll present yourself and your sales approach. Make sure you can confidently explain how you can help clients achieve their wellness goals.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don't forget to follow up! After any interaction, send a quick thank-you note or message. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Online Client Advisor (Consumer)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for fitness and wellness shine through. We want to see that you genuinely care about helping clients achieve their goals, so share any personal experiences or insights that highlight your passion.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Online Client Advisor role. Highlight your sales experience and how it relates to delivering a luxury customer experience, as this is key for us.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly and efficiently, making it easier for us to review your credentials.
How to prepare for a job interview at Technogym S.p.A.
✨Know Your Products Inside Out
As an Online Client Advisor, you'll need to be a Technogym expert. Make sure you research their products and services thoroughly. Familiarise yourself with the features, benefits, and how they align with clients' wellness goals. This knowledge will help you confidently answer questions and provide tailored solutions during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in software or corporate environments. Be ready to share specific examples of how you've achieved sales targets and delivered exceptional customer service. Highlight your consultative approach and how you’ve successfully closed deals while ensuring client satisfaction.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This is crucial for understanding client needs. Practice summarising what the interviewer says and asking clarifying questions. This shows that you’re engaged and can effectively manage client interactions, whether over the phone or via video call.
✨Emphasise Teamwork and Collaboration
Since this role involves working closely with field sales colleagues, highlight your teamwork skills. Share examples of how you've collaborated with others to achieve common goals. Show that you can work independently but also thrive in a team environment, which is essential for maximising sales opportunities.
