Online Client Advisor (Hospitality & Residential) in Bracknell
Online Client Advisor (Hospitality & Residential)

Online Client Advisor (Hospitality & Residential) in Bracknell

Bracknell Full-Time 30000 - 40000 £ / year (est.) No home office possible
Technogym S.p.A.

At a Glance

  • Tasks: Engage clients online, manage sales interactions, and deliver tailored solutions in hospitality and residential sectors.
  • Company: Join Technogym, a global leader in fitness and wellness with a vibrant culture.
  • Benefits: Enjoy competitive pay, career growth, and the chance to promote a healthier lifestyle.
  • Why this job: Be part of a passionate team making a real impact on health and wellness worldwide.
  • Qualifications: Sales experience, strong communication skills, and a passion for fitness are essential.
  • Other info: Dynamic work environment with opportunities to learn and grow in a leading wellness brand.

The predicted salary is between 30000 - 40000 £ per year.

Location: Bracknell, BRC, GB

Type of contract: Permanent Employee

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Your Role

We are looking for an energetic and results-oriented Sales Executive to join Troy and the team out of our UK Headquarters in Bracknell, Berkshire. You will play a key role in increasing our profitability and sales revenue by delivering a seamless sales experience within the Hospitality & Residential market; managing client interactions via phone, chat, and email. As an Online Client Advisor, your outreach will involve sharing our brand ethos, demonstrating an understanding of the clientele's brand and needs, developing and presenting the appropriate solutions, addressing any concerns, and closing the sale (referring onto the field sales team where appropriate) whilst ensuring a personalised and supportive purchasing experience. You will work closely and collaboratively with the field sales team to ensure the best possible result and will handle all requests from new and/or existing customers; following up on leads from marketing campaigns.

Your Impact

  • Achieve and over‑achieve inside sales targets
  • Deliver a premium level of customer satisfaction, demonstrating a clear understanding of their needs, offering the right solution to both them and their customers
  • Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
  • Schedule visits with your field sales colleagues where the customers' needs are best placed within these areas
  • Keep up‑to‑date as a product and solutions expert, being a credible Technogym Ambassador
  • Maximise outbound call campaigns
  • Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
  • Collect and share adequate market feedback with relevant departments
  • Manage and profile the CRM Database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
  • Oversee the process from order to installation and payment to ensure sound execution of the sale
  • Provide customers with CAD visuals of their spaces and solutions (full training provided)

About You

  • Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to‑earth and ethical.
  • You are a driven and consultative salesperson with excellent communication skills and strong teamwork.
  • You are cool‑tempered and able to handle rejection.
  • Knowledge of the steps within the sales process – previous software sales experience highly desirable
  • Previous experience selling into the hospitality/residential sector would be advantageous
  • CRM and pipeline management
  • Exceptional customer relations (oral and written)
  • Knowledge of fitness, performance, health and product use
  • Communication, active listening and remote presentation skills
  • Social media, IT proficiency and digital skills
  • Integrity and humility
  • Hunger and drive
  • Passion and optimism
  • Team player and collaborative
  • Independent and organised
  • Curious problem solver
  • Results driven, "Refuse to Lose" mentality
  • Loves Technogym products
  • Passion for sport, fitness and wellness

Technogym is an Equal Opportunities Employer. We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Online Client Advisor (Hospitality & Residential) in Bracknell employer: Technogym S.p.A.

Technogym is an exceptional employer located in Bracknell, offering a vibrant work culture that champions health and wellness. With a commitment to employee growth and development, we provide extensive training and opportunities for advancement within a supportive team environment. Join us to be part of a global leader in fitness innovation, where your passion for wellness can thrive and contribute to a healthier planet.
Technogym S.p.A.

Contact Detail:

Technogym S.p.A. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Online Client Advisor (Hospitality & Residential) in Bracknell

✨Tip Number 1

Get to know Technogym inside out! Familiarise yourself with their products and ethos. When you understand what they stand for, you can connect better with potential clients and show them how you can meet their needs.

✨Tip Number 2

Practice your pitch! Role-play with a friend or in front of the mirror. The more comfortable you are with your sales approach, the more confident you'll be when speaking to clients about their needs.

✨Tip Number 3

Network like a pro! Attend industry events or join online forums related to hospitality and wellness. Building relationships can lead to valuable connections and potential leads.

✨Tip Number 4

Don’t forget to follow up! After initial conversations, send a quick message to check in. It shows you're proactive and genuinely interested in helping clients find the right solutions.

We think you need these skills to ace Online Client Advisor (Hospitality & Residential) in Bracknell

Sales Experience
Customer Relationship Management (CRM)
Communication Skills
Active Listening
Digital Proficiency
Teamwork
Consultative Selling
Problem-Solving Skills
Market Feedback Collection
Sales Process Knowledge
Presentation Skills
Proactive Outbound Calling
Passion for Fitness and Wellness
Organisational Skills
Adaptability

Some tips for your application 🫡

Show Your Passion: Let your love for fitness and wellness shine through in your application. We want to see how your personal interests align with our mission at Technogym, so don’t hold back!

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in sales, especially in the hospitality or residential sectors. We appreciate when you connect your skills directly to what we do.

Be Personable: Since this role is all about building relationships, let your personality come through in your writing. We’re looking for someone who can connect with clients, so show us your friendly side!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process quickly!

How to prepare for a job interview at Technogym S.p.A.

✨Know Your Product Inside Out

Before the interview, make sure you’re familiar with Technogym's products and solutions. Understand their features, benefits, and how they align with the Healthness lifestyle. This will help you demonstrate your credibility as a Technogym Ambassador during the interview.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences, especially in the hospitality or residential sectors. Be ready to share specific examples of how you've successfully managed client interactions and closed sales, highlighting your consultative approach and ability to understand customer needs.

✨Emphasise Teamwork and Collaboration

Since teamwork is key at Technogym, think of examples where you’ve worked collaboratively with others to achieve a common goal. Highlight how you can support the field sales team and ensure a seamless experience for clients, showing that you’re a true team player.

✨Demonstrate Your Passion for Wellness

Technogym values candidates who are passionate about fitness and wellness. Be prepared to talk about your own fitness journey and how it aligns with the company’s mission. This personal connection can set you apart and show that you embody the brand ethos.

Online Client Advisor (Hospitality & Residential) in Bracknell
Technogym S.p.A.
Location: Bracknell

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>