At a Glance
- Tasks: Engage clients online, manage sales interactions, and deliver tailored solutions in hospitality and residential sectors.
- Company: Join Technogym, a global leader in fitness and wellness with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and the chance to promote a healthier lifestyle.
- Other info: Dynamic work environment with opportunities to learn and grow in a leading wellness brand.
- Why this job: Be part of a passionate team making a real impact on health and wellness worldwide.
- Qualifications: Sales experience, strong communication skills, and a passion for fitness are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Bracknell, BRC, GB
Type of contract: Permanent Employee
Our Company
Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Your Role
We are looking for an energetic and results-oriented Sales Executive to join Troy and the team out of our UK Headquarters in Bracknell, Berkshire. You will play a key role in increasing our profitability and sales revenue by delivering a seamless sales experience within the Hospitality & Residential market; managing client interactions via phone, chat, and email. As an Online Client Advisor, your outreach will involve sharing our brand ethos, demonstrating an understanding of the clientele's brand and needs, developing and presenting the appropriate solutions, addressing any concerns, and closing the sale (referring onto the field sales team where appropriate) whilst ensuring a personalised and supportive purchasing experience. You will work closely and collaboratively with the field sales team to ensure the best possible result and will handle all requests from new and/or existing customers; following up on leads from marketing campaigns.
Your Impact
- Achieve and over‑achieve inside sales targets
- Deliver a premium level of customer satisfaction, demonstrating a clear understanding of their needs, offering the right solution to both them and their customers
- Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
- Schedule visits with your field sales colleagues where the customers' needs are best placed within these areas
- Keep up‑to‑date as a product and solutions expert, being a credible Technogym Ambassador
- Maximise outbound call campaigns
- Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
- Collect and share adequate market feedback with relevant departments
- Manage and profile the CRM Database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
- Oversee the process from order to installation and payment to ensure sound execution of the sale
- Provide customers with CAD visuals of their spaces and solutions (full training provided)
About You
- Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to‑earth and ethical.
- You are a driven and consultative salesperson with excellent communication skills and strong teamwork.
- You are cool‑tempered and able to handle rejection.
- Knowledge of the steps within the sales process – previous software sales experience highly desirable
- Previous experience selling into the hospitality/residential sector would be advantageous
- CRM and pipeline management
- Exceptional customer relations (oral and written)
- Knowledge of fitness, performance, health and product use
- Communication, active listening and remote presentation skills
- Social media, IT proficiency and digital skills
- Integrity and humility
- Hunger and drive
- Passion and optimism
- Team player and collaborative
- Independent and organised
- Curious problem solver
- Results driven, "Refuse to Lose" mentality
- Loves Technogym products
- Passion for sport, fitness and wellness
Technogym is an Equal Opportunities Employer. We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Online Client Advisor (Hospitality & Residential) in Bracknell employer: Technogym S.p.A.
At Technogym, we are not just about fitness; we are a community that thrives on innovation and collaboration. Our dynamic work culture fosters personal growth and encourages employees to embrace the Healthness lifestyle, while our commitment to employee development ensures you have the tools and support needed to excel in your role. With opportunities to engage with a diverse range of clients across the UK and be part of a globally recognised brand, joining Technogym means being part of a meaningful journey towards wellness and success.
StudySmarter Expert Advice🤫
We think this is how you could land Online Client Advisor (Hospitality & Residential) in Bracknell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Technogym S.p.A.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Technogym S.p.A.
Don't be shy about reaching out to Technogym S.p.A. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Online Client Advisor (Hospitality & Residential) in Bracknell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Technogym S.p.A. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Technogym S.p.A.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
