Online Client Advisor (Clubs) in Bracknell
Online Client Advisor (Clubs)

Online Client Advisor (Clubs) in Bracknell

Bracknell Full-Time 30000 - 40000 ÂŁ / year (est.) Home office (partial)
Technogym S.p.A.

At a Glance

  • Tasks: Engage with clients, manage sales interactions, and deliver tailored fitness solutions.
  • Company: Join Technogym, a global leader in fitness and wellness innovation.
  • Benefits: Competitive salary, flexible working, and opportunities for personal growth.
  • Why this job: Be part of a mission to promote health and wellness worldwide.
  • Qualifications: Sales experience, strong communication skills, and a passion for fitness.
  • Other info: Dynamic team environment with a focus on collaboration and innovation.

The predicted salary is between 30000 - 40000 ÂŁ per year.

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

We are looking for an energetic and results-oriented Sales Executive to join Troy and the team out of our UK Headquarters in Bracknell, Berkshire. You will play a key role in increasing our profitability and sales revenue by delivering a seamless sales experience within the Clubs markets; managing client interactions via phone, chat, and email. As an Online Client Advisor for the Clubs segment, you will conduct outreach by sharing our brand ethos, understanding the clients’ brands and needs, developing and presenting the appropriate solutions, addressing any concerns, closing the sale (or referring onto the field sales team where appropriate) and ensuring a personalised and supportive purchasing experience.

You will work closely and collaboratively with the field sales team to ensure the best possible result and will handle all requests from new and/or existing customers; following up on leads from marketing campaigns. Our collective mission is to deliver a healthier planet through healthier people. Our salespeople are consultative and sell through value and storytelling; assured by our brand, quality, innovation and Total Wellness Solutions. Teamwork and relationships are key to delivery.

Your Impact

To be successful in this role you will be results-driven, accountable, innovative, curious, collaborative and have the entrepreneurial mentality - of course underpinned by a passion for fitness, wellness and sports. If you would like to work for a business leading the way in Wellness, with an immersive ethos and vision, incredibly passionate people, and products and solutions you can truly buy in to, then please read on and see how you can make a successful addition to our team.

Responsibilities

  • Achieve and over-achieve inside sales targets
  • Deliver a premium level of customer satisfaction, demonstrating a clear understanding of their needs, offering the right solution to both them and therefore their customers
  • Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
  • Schedule visits with your field sales colleagues where the customers needs are best placed within these areas
  • Keep up-to-date as a product and solutions expert, being a credible Technogym Ambassador
  • Maximise outbound call campaigns
  • Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
  • Collect and share adequate market feedback with relevant departments
  • Manage and profile the CRM Database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
  • Oversee the process from order to installation and payment to ensure sound execution of the sale
  • Provide customers with CAD visuals of their spaces and solutions (full training provided)

About You

What you will have:

  • Knowledge of the steps within the sales process – previous software sales experience highly desirable
  • Previous experience within the Clubs environment
  • CRM and pipeline management
  • Exceptional customer relations (oral and written)
  • Knowledge of fitness, performance, health and product use
  • Communication, active listening and remote presentation skills
  • Social media, IT proficiency and digital skills
  • Integrity and humility
  • Hunger and drive
  • Passion and optimism
  • Team player and collaborative
  • Independent and organized
  • Curious problem solver
  • Results driven, “Refuse to Lose” mentality
  • Loves Technogym products
  • Passion for sport, fitness and wellness

Technogym is an Equal Opportunities Employer. We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Online Client Advisor (Clubs) in Bracknell employer: Technogym S.p.A.

Technogym is an exceptional employer that fosters a vibrant work culture centred around health, wellness, and teamwork. Located in Bracknell, Berkshire, employees benefit from a supportive environment that encourages personal growth and development, alongside the opportunity to contribute to a mission of delivering a healthier planet. With a focus on innovation and a commitment to employee well-being, Technogym offers a unique chance to be part of a global leader in fitness solutions, making it an ideal workplace for those passionate about sports and wellness.
Technogym S.p.A.

Contact Detail:

Technogym S.p.A. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Online Client Advisor (Clubs) in Bracknell

✨Tip Number 1

Get to know Technogym inside out! Familiarise yourself with their products and the Healthness lifestyle. This way, when you chat with potential clients, you can speak their language and show them how passionate you are about fitness and wellness.

✨Tip Number 2

Practice your storytelling skills! When you're on calls or chats, share success stories about how Technogym has transformed lives. This will help you connect with clients and make your pitch more relatable and engaging.

✨Tip Number 3

Don’t just wait for leads to come to you; be proactive! Make those outbound calls and reach out to potential clients. Show them that you’re eager to help and ready to provide tailored solutions that meet their needs.

✨Tip Number 4

Finally, keep your CRM game strong! Make sure all client interactions and feedback are logged accurately. This not only helps you stay organised but also shows your commitment to providing top-notch service. And remember, apply through our website for a smoother process!

We think you need these skills to ace Online Client Advisor (Clubs) in Bracknell

Sales Process Knowledge
Customer Relationship Management (CRM)
Exceptional Customer Relations
Communication Skills
Active Listening
Remote Presentation Skills
Digital Proficiency
Problem-Solving Skills
Team Collaboration
Organisational Skills
Passion for Fitness and Wellness
Results-Driven Mindset
Proactive Outreach
Market Feedback Collection

Some tips for your application 🫡

Show Your Passion for Fitness: When writing your application, let your love for fitness and wellness shine through! Share personal experiences or stories that highlight how you embody the Healthness lifestyle. We want to see that you're not just a fit for the role but also for our culture.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your sales experience and relationship-building skills, as these are key to being successful with us at Technogym.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Online Client Advisor role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!

How to prepare for a job interview at Technogym S.p.A.

✨Know Your Stuff

Before the interview, dive deep into Technogym's products and ethos. Familiarise yourself with their innovative solutions and how they promote a healthy lifestyle. This will not only show your genuine interest but also help you connect your personal fitness journey to their mission.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences, especially in software or the Clubs environment. Be ready to share specific examples of how you've successfully managed client interactions and closed deals. Highlight your consultative selling approach and how you’ve created value for customers.

✨Emphasise Teamwork

Technogym values collaboration, so be sure to illustrate your ability to work well within a team. Share stories that demonstrate your relationship-building skills and how you’ve effectively collaborated with colleagues to achieve common goals.

✨Be Proactive and Positive

During the interview, maintain a proactive attitude and a positive mindset. Show your enthusiasm for the role and the company. Discuss how your passion for fitness and wellness aligns with Technogym’s mission, and express your eagerness to contribute to a healthier planet.

Online Client Advisor (Clubs) in Bracknell
Technogym S.p.A.
Location: Bracknell

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