Online Client Advisor (Clubs) in Bracknell

Online Client Advisor (Clubs) in Bracknell

Bracknell Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with clients, manage sales interactions, and deliver tailored fitness solutions.
  • Company: Join Technogym, a global leader in fitness and wellness innovation.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
  • Other info: Collaborative culture with a focus on teamwork and personal development.
  • Why this job: Be part of a mission to promote health and wellness worldwide.
  • Qualifications: Sales experience, strong communication skills, and a passion for fitness.

The predicted salary is between 30000 - 40000 £ per year.

Our Company Technogym inspires 70 million daily users to train using our innovative and engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking and Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are looking for an energetic and results-oriented Sales Executive to join Troy and the team out of our UK Headquarters in Bracknell, Berkshire. You will play a key role in increasing our profitability and sales revenue by delivering a seamless sales experience within the Clubs markets; managing client interactions via phone, chat, and email.

As an Online Client Advisor for the Clubs segment, you will conduct outreach by sharing our brand ethos, understanding the clients’ brands and needs, developing and presenting the appropriate solutions, addressing any concerns, closing the sale (or referring onto the field sales team where appropriate) and ensuring a personalised and supportive purchasing experience. You will work closely and collaboratively with the field sales team to ensure the best possible result and will handle all requests from new and/or existing customers; following up on leads from marketing campaigns.

Our collective mission is to deliver a healthier planet through healthier people. Our salespeople are consultative and sell through value and storytelling; assured by our brand, quality, innovation and Total Wellness Solutions. Teamwork and relationships are key to delivery.

Your Impact

To be successful in this role you will be results-driven, accountable, innovative, curious, collaborative and have the entrepreneurial mentality - of course underpinned by a passion for fitness, wellness and sports. If you would like to work for a business leading the way in Wellness, with an immersive ethos and vision, incredibly passionate people, and products and solutions you can truly buy into, then please read on and see how you can make a successful addition to our team.

  • Achieve and over-achieve inside sales targets
  • Deliver a premium level of customer satisfaction, demonstrating a clear understanding of their needs, offering the right solution to both them and therefore their customers
  • Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
  • Schedule visits with your field sales colleagues where the customers needs are best placed within these areas
  • Keep up-to-date as a product and solutions expert, being a credible Technogym Ambassador
  • Maximise outbound call campaigns
  • Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
  • Collect and share adequate market feedback with relevant departments
  • Manage and profile the CRM Database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
  • Oversee the process from order to installation and payment to ensure sound execution of the sale
  • Provide customers with CAD visuals of their spaces and solutions (full training provided)

About You

What you will have:

  • Knowledge of the steps within the sales process – previous software sales experience highly desirable
  • Previous experience within the Clubs environment
  • CRM and pipeline management
  • Exceptional customer relations (oral and written)
  • Knowledge of fitness, performance, health and product use
  • Communication, active listening and remote presentation skills
  • Social media, IT proficiency and digital skills
  • Integrity and humility
  • Hunger and drive
  • Passion and optimism
  • Team player and collaborative
  • Independent and organised
  • Curious problem solver
  • Results driven, 'Refuse to Lose' mentality
  • Loves Technogym products
  • Passion for sport, fitness and wellness

Technogym is an Equal Opportunities Employer. We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true.

Online Client Advisor (Clubs) in Bracknell employer: Technogym Kazakhstan

At Technogym, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around health, wellness, and teamwork. Our UK Headquarters in Bracknell offers a dynamic environment where employees are encouraged to grow through innovative training and development opportunities, all while contributing to our mission of promoting a healthier planet. With a strong emphasis on collaboration and a passion for fitness, joining our team means being part of a global success story that values every individual's contribution.
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Contact Detail:

Technogym Kazakhstan Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Online Client Advisor (Clubs) in Bracknell

✨Tip Number 1

Get to know Technogym's ethos inside out! When you’re chatting with potential clients, weave in our brand story and values. It’ll show you’re not just another salesperson but someone who genuinely believes in what we do.

✨Tip Number 2

Practice your pitch! Role-play with a friend or family member to nail down how you present our solutions. The more comfortable you are, the better you’ll connect with clients and close those sales.

✨Tip Number 3

Stay proactive! Don’t wait for leads to come to you. Make those outbound calls and follow up on marketing leads. Remember, it’s all about building relationships and showing clients we care about their needs.

✨Tip Number 4

Keep your CRM game strong! Make sure you’re updating client interactions and feedback regularly. This not only helps you stay organised but also shows your commitment to providing top-notch service.

We think you need these skills to ace Online Client Advisor (Clubs) in Bracknell

Sales Experience
Customer Relationship Management (CRM)
Communication Skills
Active Listening
Remote Presentation Skills
Digital Proficiency
Market Feedback Collection
Problem-Solving Skills
Team Collaboration
Organisational Skills
Knowledge of Fitness and Wellness
Proactive Outreach
Results-Driven Mindset
Integrity and Humility

Some tips for your application 🫡

Show Your Passion for Fitness: When writing your application, let your love for fitness and wellness shine through! Share personal experiences or stories that highlight how you embody the Healthness lifestyle. We want to see that you're not just a fit for the role, but also for our culture.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your sales experience, customer relations skills, and any knowledge of CRM systems like Salesforce. This shows us you’ve done your homework!

Be Personable and Engaging: Since this role involves a lot of client interaction, your written application should reflect your communication style. Use a friendly tone and be engaging—this is your chance to show us how you can connect with clients even before the interview!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Technogym and what we stand for!

How to prepare for a job interview at Technogym Kazakhstan

✨Know Your Stuff

Before the interview, dive deep into Technogym's products and ethos. Familiarise yourself with their innovative solutions and how they promote a healthy lifestyle. This will not only show your passion for fitness but also help you connect with the company's mission during the conversation.

✨Showcase Your Sales Skills

Be ready to discuss your previous sales experiences, especially in the Clubs environment. Prepare specific examples of how you've successfully managed client interactions and closed deals. Highlight your consultative selling approach and how you’ve tailored solutions to meet customer needs.

✨Demonstrate Team Spirit

Technogym values teamwork, so be prepared to share examples of how you've collaborated with others in past roles. Discuss how you’ve worked with field sales teams or other departments to achieve common goals, showcasing your ability to build strong relationships.

✨Ask Insightful Questions

Prepare thoughtful questions that reflect your interest in the role and the company. Inquire about their approach to customer satisfaction or how they envision the future of wellness in their business. This shows you're not just interested in the job, but also in contributing to their vision.

Online Client Advisor (Clubs) in Bracknell
Technogym Kazakhstan
Location: Bracknell

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