Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead day-to-day operations for weddings, events, and hotel services.
- Company: Renowned boutique country house hotel known for exceptional hospitality.
- Benefits: Competitive salary, tips, generous staff discounts, and supportive work environment.
- Why this job: Join a dynamic team and create unforgettable guest experiences in stunning surroundings.
- Qualifications: Hands-on experience in hospitality, strong communication, and multitasking skills.
- Other info: Flexible hours with opportunities for growth in a respected hospitality business.
The predicted salary is between 27500 - 39000 £ per year.
Our client is a renowned boutique country house hotel and events destination set in stunning landscaped surroundings, known for delivering exceptional weddings, private events, and welcoming hospitality experiences. They are now seeking an energetic, hands-on Operations Manager to help lead and run all aspects of day-to-day operations across weddings, events, and hotel services. You will play a pivotal role in ensuring smooth operational delivery, excellent guest experiences, and supporting growth across multiple revenue streams — including bespoke weddings, private celebrations, corporate events, accommodation and onsite food & beverage services.
Key Responsibilities
- Lead and oversee the operations of weddings, events and general hotel services, ensuring all functions run efficiently and to high standards.
- Coordinate and manage event logistics, liaising with clients, suppliers and internal teams to deliver seamless events from set-up through to execution and close-down.
- Supervise and support front-of-house and back-of-house teams, fostering a collaborative and high-performance culture.
- Ensure excellent guest experiences across weddings, private dining, corporate events and accommodation stays.
- Work closely with the food & beverage team to ensure service delivery meets quality and brand standards.
- Manage operational budgets, staffing rotas, procurement and resource planning.
- Monitor and report on key performance indicators (KPIs) and contribute to continuous improvement initiatives.
- Uphold all health, safety and licensing requirements for events and hotel operations.
- Support the General Manager with ad-hoc projects and strategic priorities as required.
Who We’re Looking For
- A proactive and adaptable leader with hands-on experience in hospitality operations, events, or hotel management.
- Excellent at multitasking, problem-solving and working under pressure in a busy, guest-focused environment.
- A strong communicator and team player with a positive, can-do attitude.
- Organised with great attention to detail and a passion for delivering exceptional service.
- Confident managing people, operational systems and event logistics.
- Comfortable working flexible hours, including weekends and event days.
What’s On Offer
- Competitive starting salary of £33,000 per year, with a performance review after probation.
- Tips as part of your remuneration package.
- Generous staff discounts on accommodation, food & beverage and events.
- A supportive work environment within a highly regarded hospitality and events business.
Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the hospitality industry. We work and support some of the most well-known companies in Norfolk and Suffolk. Technique recruitment Solutions limited are operating as a specialist recruitment business and recruitment agency on behalf of our client.
Operations Manager in Suffolk employer: Technique Recruitment Solutions
Contact Detail:
Technique Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've handled challenges in past roles.
✨Tip Number 3
Be proactive! If you see a job that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm for the role.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you’d handle various scenarios during interviews, showcasing your adaptability and problem-solving skills.
We think you need these skills to ace Operations Manager in Suffolk
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm for creating exceptional guest experiences, especially in events and hotel services.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with the Operations Manager role, such as event logistics and team management.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application is processed smoothly and you get the best chance to showcase your talents!
How to prepare for a job interview at Technique Recruitment Solutions
✨Know the Venue Inside Out
Before your interview, take some time to research the hotel and its offerings. Familiarise yourself with their wedding and event services, as well as their food and beverage options. This will not only show your genuine interest but also help you discuss how you can enhance their operations.
✨Showcase Your Leadership Skills
Be prepared to share specific examples of how you've successfully led teams in a hospitality setting. Highlight your experience in managing events and ensuring guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses for clarity.
✨Demonstrate Problem-Solving Abilities
Think of a few challenging situations you've faced in previous roles and how you resolved them. The interviewer will likely want to know how you handle pressure, especially during busy events. Be ready to discuss your thought process and the outcomes of your actions.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and future goals. This shows that you're not just interested in the role but also invested in the company's success. It’s a great way to demonstrate your proactive attitude and strategic thinking.
