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- Tasks: Drive and manage warehouse operations while delivering top-notch customer service.
- Company: Join a leading supplier of windows and doors with a supportive team culture.
- Benefits: Enjoy 25 days holiday, no weekends, and a discount scheme.
- Why this job: Be the face of the company and make a real difference in customer satisfaction.
- Qualifications: Must be over 25 with a clean driving licence; experience is a plus.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 24000 - 36000 ÂŁ per year.
My client supplies windows and doors to the trade and is looking for a driver/warehouse person to join their team on a permanent basis who has previous experience in driving a van and loading/unloading heavy products with care and attention.
Job Purpose
The Driver/Warehouse Operative performs quite a physical role that offers support to team and customers by maintaining high levels of service in the delivery and receipt of goods. They will take pride in their branch and support their colleagues with the light maintenance and upkeep of the branch. They will be customer focused and recognise the importance of their role in acting as the face of the Company.
Key Tasks
- To liaise with customers to arrange delivery of goods to them in a timely and professional manner.
- To accept cash payment from customers in line with Company standard, as and when required.
- To accept receipt of deliveries from suppliers and ensure that the goods have come in a suitable condition.
- To maintain the standards expected in the branch, the warehouse and the Company vehicle.
- To ensure that shelves are stocked as needed and that the stock is in good condition.
- To pick stock and organise loads within the warehouse ready for despatch.
- To keep outside areas of the branch clear, including the car park and any skip areas.
- To help maintain any displays in branch which are used to advertise the Company and its products.
- To be an ambassador of the Company and act accordingly.
- To be mindful of branch targets and make efforts to help the team reach those targets.
- Dealing with customer complaints and queries, and dealing with them in an appropriate manner, escalating them where necessary.
- To deliver excellent customer service in line with the Company’s vision – we want our customers to be “sorted”.
- To work in a safe and responsible manner.
- To perform any other reasonable instruction.
Key Skills
- Customer Service Skills
- Driving
- Planning, Organising and Time Management
- Building Relationships with Customers and Colleagues
Core Competencies
- Teamwork
- Communication
- Delivering Results
- Ownership
- Customer Focus
Person Specification
Essential
- Over 25 (for Insurance Purposes)
- Less than 6 points on Driving Licence
Desirable
- Industry experience, particularly in handling of industry products
Company Benefits
- 25 days holiday
- 39 hour working week - no weekends
- Discount scheme
- Medicash
- Life Assurance
Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.
Delivery Driver/Warehouse Operative in Hailsham employer: Technique Recruitment Solutions
Contact Detail:
Technique Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver/Warehouse Operative in Hailsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what they stand for. This way, you can show them that you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions related to customer service and teamwork, as these are key in this role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! Even if it’s a physical job, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Delivery Driver/Warehouse Operative in Hailsham
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous driving or warehouse experience you have. We want to see how you've handled heavy products and maintained high service levels in your past roles.
Be Customer-Focused: Since you'll be the face of the company, it's crucial to demonstrate your customer service skills. Share examples of how you've dealt with customer queries or complaints effectively in your application.
Keep It Neat and Tidy: Just like maintaining the branch, your application should be well-organised and free of errors. A clean, professional presentation shows us that you take pride in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Technique Recruitment Solutions
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the key tasks and responsibilities mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to highlight your customer-focused approach.
✨Demonstrate Team Spirit
This job requires teamwork, so be prepared to discuss how you've successfully collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped a colleague, as this will show that you can be a valuable team player.
✨Be Ready for Practical Questions
Expect questions related to driving and handling heavy products. Brush up on safety protocols and best practices for loading and unloading goods. Showing that you take safety seriously will impress your interviewers and demonstrate your suitability for the role.