Account Sales Manager

Technique Recruitment Solutions are proud to be working with a successful local based company, formed in 1983 to satisfy the demand for high quality cleaning equipment and products. Over the last four decades the business has invested not only in its people but also in its infrastructure and now operates across three purpose-built sites throughout East Anglia, employing over 70 staff. With a diverse range of customers, the company supplies a wide range of industrial cleaning equipment coupled with a comprehensive range of cleaning and hygiene chemicals, along with janitorial supplies and consumables from major brands and manufacturers.

What they offer:

• Company-provided vehicle.
• Free on-site parking.
• Discount on company products.
• Potential for progression within the company.
• Training and personal development opportunities.

Main Requirements of Role:

• Due to retirement, an exceptional opportunity has arisen for an experienced and committed individual to fulfil a key role in the continued growth and profitability of the company.
• Your principal function will be to account manage the growth of profitable chemical and related sales through developing further relationships and revenue streams of chemical and janitorial products within the existing customer base, as well as identifying and developing new business opportunities.
• We have existing strong relationships with a wide variety of customers and clients across Food Manufacturing, Brewing, Agriculture, Local Authorities and other sectors.
• You will be required to manage both customer expectations and relationships from enquiry to delivery, and to understand the needs and the business challenges our customers face and provide compelling solutions to resolve them – all with the aim of maintaining and achieving high levels of customer satisfaction.

Key Responsibilities:

• Retaining existing customer base and expanding the range of products sold to them.
• Seeking out and obtaining new customers for the company’s products and services and building strong, positive and profitable long-term relationships with these customers.
• Determining products necessary to profitably meet the needs of customers and deliver continuing business growth.
• Provision of technical advice and support to customers including staff training and chemical monitoring.
• In conjunction with the Sales Director, identify and develop opportunities for further profitable growth.
• In conjunction with administrative staff, ensure the administrative, supporting, financial and reporting requirements of the company are met.
• Liaison with other company staff to share knowledge and opportunities to the overall benefit of the company.
• Continuing to align business processes so that as far as relevant and practicable similar things are done in the same way across the company.
• To assist the Directors in meeting the ongoing needs of the company and other matters which may arise from time to time.

About You:

• Excellent knowledge of food factory hygiene processes and chemicals including BRCGS and similar requirements, to enable the provision of authoritative support and advice to our customers.
• Good knowledge of COSHH and associated chemical safety requirements.
• Ability to deliver profitable sales growth through strong customer relationships with a high degree of self-motivation and drive.
• A commitment to working as part of a team.
• Excellent communication and presentation skills.
• Strong commercial awareness.
• A confident and determined approach.
• Resilience and the ability to cope with rejection.
• High levels of honesty and integrity.
• Ability to prioritise and self-manage.
• Problem solving with a positive attitude toward continuous improvement and “making things better”.

Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.