Warehouse Manager in Norfolk

Technique Recruitment Solutions are recruiting for an experienced Warehouse Manager to join a well-established Norwich-based bespoke Engineering business. This is an excellent opportunity for a highly organised and detail-focused warehouse professional to take ownership of warehouse operations and help develop robust warehouse systems and processes. The successful candidate will play a key role in managing goods inwards, inventory control, quality procedures, shipping operations and warehouse administration while ensuring the highest standards of accuracy, efficiency and customer service.

The role would particularly suit someone with previous experience of implementing or developing warehouse management systems, ERP systems or inventory control processes and who enjoys working autonomously, taking ownership of responsibilities and driving continuous improvement. We are seeking a proactive and hands-on Warehouse Manager who enjoys taking ownership of processes and driving improvements. You'll be highly organised, methodical and capable of balancing multiple priorities while ensuring operational efficiency, inventory accuracy and outstanding customer service.

If you have the experience, attention to detail and leadership skills to develop and manage an efficient warehouse operation, we'd love to hear from you.

Key Responsibilities

• Manage the safe and efficient receipt, storage, movement and dispatch of goods.
• Develop and maintain warehouse procedures and systems to support business growth.
• Ensure inventory is accurately controlled and recorded.
• Organise warehouse layouts and storage locations to maximise efficiency.
• Maintain a clean, organised and safe warehouse environment.
• Conduct regular stock checks and support annual inventory processes.
• Monitor warehouse security procedures and protect company inventory.

Goods Inwards & Quality Control

• Receive and inspect deliveries against purchase orders and supporting documentation.
• Carry out quality control checks on all incoming goods.
• Verify quantities, specifications and documentation accuracy.
• Investigate and report discrepancies, shortages or damaged goods.
• Apply labels, barcodes, lot codes and identification markings as required.
• Complete all associated paperwork and electronic records accurately.

Shipping & Logistics

• Prepare goods for dispatch in accordance with company procedures.
• Produce shipping documentation for UK and international deliveries.
• Coordinate collections with couriers, freight forwarders and transport providers.
• Verify customer orders and shipment accuracy prior to dispatch.
• Ensure customs information, commodity codes (HS codes) and shipment values are accurate.

Administration & Reporting

• Maintain detailed electronic and manual records.
• Update shipment schedules, inventory databases and warehouse systems.
• Communicate stock variances, operational issues and discrepancies to senior management.
• Liaise effectively with internal departments to meet customer and operational requirements.
• Support continuous improvement initiatives throughout warehouse operations.

Driving Duties

• Undertake local driving and collection/delivery duties as required.
• Represent the company professionally when visiting customers, suppliers and service providers.

Essential

• Previous experience in a Warehouse Manager, Warehouse Supervisor or Senior Stores position.
• Strong inventory management and stock control experience.
• Excellent organisational skills with exceptional attention to detail.
• Ability to work independently and prioritise workloads effectively.
• Strong numeracy and data accuracy skills.
• Confident user of Microsoft Excel, Outlook and warehouse administration systems.
• Excellent written and verbal communication skills.
• Full UK Driving Licence.

Desirable

• Experience implementing warehouse management systems or ERP systems.
• Logistics, warehousing or supply chain qualifications.
• Previous experience within manufacturing, engineering or production environments.
• Forklift licence or FLT experience.
• Knowledge of labelling software.
• Experience with international shipping documentation and customs processes.

Working Environment

• 32 days' annual holiday, including public holidays.
• Monday-to-Friday working hours, 8:00 am–4:30 pm.
• A 30-minute lunch break.
• Overtime opportunities, with arrangements discussed during the recruitment process.
• A varied position with the opportunity to improve warehouse systems and processes.
• The opportunity to take ownership of warehouse operations within an established business.
• Company pension, company events and incentives.