Field Service Technician (Surface technologies)

The responsibility of the Field Service Technician is to successfully deliver and execute jobs such as preparation, installation, repair and maintenance of TechnipFMC equipment, or other brands, under field conditions and in an international on & offshore environment. Act as a technical subject matter expert within the technical teams.

Job Description:

• Install, test, repair, and maintain TechnipFMC (TFMC) equipment and tools, including reworked and third‑party products.
• Prepare all necessary equipment, service tooling, backup systems, and spare parts to ensure readiness and functionality prior to job start.
• Perform required calculations and checks onshore and offshore (e.g., space‑outs, equipment status, test pressures).
• Independently or within a team, execute field service activities in accordance with TFMC Service Manuals and procedural standards.
• Complete all required field documentation, including Field Service Orders (FSO), Field Spare Parts Tickets (FSPT), Field Non‑Conformance Reports (FNCR), and related service reports with accurate timing, part/serial numbers, and equipment details.
• Communicate all equipment and procedural defects to Service Management and ensure proper documentation is submitted promptly.
• Maintain high‑level daily communication with internal and external company representatives regarding job procedures, spare parts, critical measurements, and operational status.
• Provide sales support and quality customer interface, including handling customer comments, requests, and complaints professionally.
• Support project execution by reporting daily to the Service Project Manager and escalating business‑critical decisions when required.
• Provide project support during operations, handling emerging issues to prevent downtime.
• Prepare and complete safety‑related documentation and consistently pursue safe work practices in alignment with TFMC Quality Management System and QHSE requirements.
• Actively suggest improvements to enhance safety, operational efficiency, and equipment performance.
• Lead field personnel as required, supervising field service teams, coaching/mentoring junior colleagues, and ensuring tasks comply with procedures, codes, and standards.
• Ensure smooth onshore and offshore operational performance while liaising effectively with client representatives.
• Assist in developing procedural requirements for current and future jobs.
• Represent TFMC professionally, acting as an ambassador and identifying opportunities to improve service quality and customer success.

You Are Meant For This Job If:

• HNC/HND Mechanical Engineering or time served apprenticeship preferably in a mechanical discipline.
• A formal technical and/or mechanical education (mechanic, hydraulics).
• Several years of experience in field service technician role.
• Knowledge of surface wellheads and surface operations is essential.
• Ability to read and understand drawings.
• Able to perform moderate complex calculations.
• Ability to understand, troubleshoot, explain and teach others about technical tools and instruments required to perform duties.
• Knowledge of safety in relation to working with pressurized equipment, exploitation of cranes; gas equipment.

Required Interpersonal Skills:

• Proactive attitude (responsiveness) with a high level of professionalism and accuracy.
• Problem solving skills with a systematic approach.
• Stress resistance.
• High level of communication and listening skills.
• Willing and able to travel abroad with flexibility in terms of working times/periods and locations/countries.
• A focus on quality and HES.
• Ability to coach and mentor more junior colleagues.

Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.