At a Glance
- Tasks: Support Salesforce governance and drive data analysis for informed decision-making.
- Company: Join TechnipFMC, a global leader in the energy industry focused on innovation.
- Benefits: Hybrid work model, inclusive culture, and opportunities for personal growth.
- Other info: Be part of a diverse team that values every voice and promotes equal opportunities.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: Degree in data science or related field; experience in the energy industry preferred.
The predicted salary is between 36000 - 60000 £ per year.
Location: Aberdeen, GB
Employment type: Employee
Place of work: Hybrid
Offshore/Onshore: Onshore
TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Bring your unique energy to our team of more than 21,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.
Job Purpose
To support the governance, administration and continuous improvement of Salesforce, in conjunction with Performance and Transformation Snr. Manager, Director Global Commercial and Market Intelligence, and the wider Global Commercial organization. To support the Global Commercial and Market Intelligence team in all aspects of data transformation, data analysis, systems/tools and governance. Ad-hoc to support the Global Commercial and Market Intelligence analysis activities.
Job Description
The CRM Business Analyst drives the effective deployment, adoption, and evolution of Salesforce and related commercial intelligence tools across the organization. This role ensures that data, insights, and systems enable the business to make informed decisions, operate efficiently, and progress toward the long-term CRM and digital strategy.
- Support the successful implementation, administration and continual improvement and governance of the Group CRM tool (Salesforce), with direction and guidance from Global Commercial and Market Intelligence management.
- Lead and be the focal point for requirements gathering, refinement, and prioritization to align CRM capabilities within Subsea.
- Drive structured change management, ensuring timely, high-quality delivery of agreed enhancements.
- Facilitate regular steering committees to realign priorities, track progress, and manage expectations across stakeholders.
- Monitor adoption, compliance, and data quality; propose corrective actions and deliver improvement plans.
- User onboarding, familiarization, development of global training content for end-users.
- Develop, maintain and enhance Power BI reports owned by Global Commercial and Market Intelligence, and support SSI across the full Power BI suite of reports using CRM and market data.
- Keep active Power BI report and data models aligned with ongoing change management in CRM.
- Identify opportunities to transition Power BI reports from direct CRM connection to curated Snowflake data connection.
- Monitor and improve utilization of all active reports through SSI.
- Support data modelling which enables the visualization of our data, and delivers insights to the wider commercial organisation.
- Support Senior Manager Performance and Transformation in business objectives including but not limited to:
- CRM strategic roadmap: Alignment of all CRM SSI to the longer-term vision, and maintaining/reporting KPIs that demonstrate progress towards achieving the vision.
- Facilitation of regular steerco to realign on strategic priorities.
- Data governance: Support the identification of best practice for data structuring and storage, train other members of the team on Power BI and Salesforce, coordinate and control the access of new users following internal policy.
- Team Digital strategy: Contribute to working group tasked with creating a roadmap for our team digital strategy.
- Support data/system/tool projects outside of Salesforce in support of the wider data ecosystem.
- Support market analysis exercises in support of the wider group strategy and objectives of the business on an ad-hoc basis.
You are meant for this job if:
- Degree in data science, business analytics, data engineering, statistics, applied mathematics or related field.
- Experience in Energy industry.
- Highly committed, proactive and high work ethic, with a personal drive to learn and develop.
- Excellent organisational skills.
- Ability to perform under pressure.
- Good communication and presentation skills, collaborating with people across many cultures.
Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes equal opportunities and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.
Learn more about TechnipFMC and find other open positions by visiting our Career Page.
CRM Business Analyst employer: TechnipFMC
At TechnipFMC, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the energy sector. Our hybrid work model in Aberdeen allows for flexibility while providing ample opportunities for professional growth and development, ensuring that every employee can contribute to our mission of building a sustainable future. Join us to be part of a diverse team where your unique perspectives are valued, and together, we can drive meaningful change in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at TechnipFMC on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. TechnipFMC loves curiosity and innovation, so think of examples from your past that showcase these traits. Show them you’re a perfect fit!
✨Tip Number 3
Practice your data storytelling skills! As a CRM Business Analyst, you’ll need to present insights clearly. Use mock interviews to refine how you explain complex data in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at TechnipFMC.
We think you need these skills to ace CRM Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Business Analyst role. Highlight your experience with Salesforce, data analysis, and any relevant projects that showcase your skills in the energy industry.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your unique background aligns with TechnipFMC's mission of driving change in the energy sector.
Showcase Your Skills:Don’t forget to highlight your organisational skills and ability to work under pressure. Mention specific examples where you've successfully collaborated with diverse teams or managed complex projects.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at TechnipFMC
✨Know Your Salesforce Inside Out
As a CRM Business Analyst, you'll be working closely with Salesforce. Make sure you understand its features and functionalities thoroughly. Brush up on your knowledge of data governance and how to improve data quality, as these are key aspects of the role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis and reporting tools like Power BI. Be ready to share specific examples of how you've used data to drive decisions or improvements in previous roles. This will demonstrate your ability to support the Global Commercial and Market Intelligence team effectively.
✨Emphasise Your Communication Skills
This role involves collaborating with various stakeholders, so highlight your communication and presentation skills. Prepare to discuss how you've facilitated meetings or steering committees in the past, and how you manage expectations across different teams.
✨Demonstrate Your Proactive Approach
TechnipFMC values a proactive mindset. Share examples of how you've taken initiative in previous roles, whether it's leading a project or identifying opportunities for improvement. This will show that you're not just reactive but also forward-thinking, which is crucial for driving change in the organisation.
