Overview
In this role you coordinate IMMR activities to ensure safe, efficient delivery of customer work scopes. You act as the main liaison between customers and internal teams, guiding plans from receipt through inspection, repair or modification, testing, certification and final delivery. You will work closely with workshop, planning, quality and logistics to keep schedules on track and uphold high quality standards. This position offers the chance to shape a growing IMMR service and enhance customer outcomes in a dynamic operations environment.
Pay / Benefits
- 31 days leave + 4 fixed public holidays
- Employer contributions up to 10% to pension plan
- Private Medical Insurance
- Electric Vehicle Scheme
- In-house training opportunities
- Canteen and workplace perks
Responsibilities
- Serve as primary customer contact throughout IMMR activities with clear progress updates
- Coordinate plans, priorities and delivery dates based on customer requirements
- Oversee receipt, inspection, maintenance, modification, repair, testing, certification and final delivery of equipment
- Collaborate with workshop, planning, engineering, quality, supply chain, warehouse and logistics teams
- Prepare and coordinate quotations aligned with customer needs
- Create and release service orders and ensure technician readiness
- Coordinate spare parts, customer-supplied items and third-party services
- Support planning of technicians for on-site inspections
- Ensure drawings, specifications, procedures and quality requirements are available pre-work
- Monitor third-party inspection and specialist activities to maintain schedule
- Verify completion of inspection reports, testing and certification before release
- Coordinate equipment movements and final dispatch with warehouse and logistics
- Assist with final customer documentation and invoicing
- Identify risks, delays or scope changes early and support issue resolution
- Contribute ideas to improve IMMR processes and ways of working
Key requirements
- Experience in planning, coordination, project support, service delivery or customer-facing operations
- Strong organisation and prioritisation skills to manage multiple activities
- Excellent communication and relationship-building abilities
- Confidence handling direct customer interactions and expectations
- Experience coordinating people, resources, schedules or service activities
- Proactive, asks questions and follows up when information is missing
- Attention to detail with documentation and customer requirements
- Ability to work under pressure and adapt to changing priorities
- Structured, practical approach to planning and problem solving
- Ownership mindset and ability to see activities through to completion
- Collaborative approach across teams and stakeholders
- Willingness to learn technical products, terminology and processes
- Experience with SAP or experience in engineering/manufacturing/oil and gas/service environments preferred
- Knowledge of surface wellhead equipment, refurbishment/recertification, or ability to read technical drawings advantageous
- excellent communication
- relationship-building
- proactive questioning
- SAP
- reading technical drawings
- knowledge of wellhead equipment and refurbishment processes (advantageous)
IMMR Coordinator in Aberdeen employer: TechnipFMC
TechnipFMC is an excellent employer that fosters a dynamic and inclusive work culture in Noida, India, where employees are encouraged to grow and develop their skills in a global finance environment. With a strong emphasis on teamwork and process improvement, the company offers meaningful opportunities for career advancement while providing competitive benefits and a supportive atmosphere that values diversity and innovation.
