At a Glance
- Tasks: Support the sales team, manage customer inquiries, and process orders.
- Company: Leading cleaning products company based in Goole, England.
- Benefits: Full-time position with opportunities for growth and development.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Sales support experience and strong communication skills required.
- Other info: Entry-level role perfect for those looking to kickstart their career.
The predicted salary is between 28800 - 43200 £ per year.
A leading company in cleaning products located in Goole, England, is seeking a Customer Service Coordinator. This full-time entry-level position involves supporting the sales team in administrative tasks, managing customer inquiries, processing orders, and ensuring customer satisfaction.
Ideal candidates will have:
- Sales support experience
- Proficiency in CRM systems
- Strong communication skills
This role is crucial for maintaining efficient sales operations and building strong customer relationships.
Customer Success & Order Coordinator in Goole employer: Technikraft
Contact Detail:
Technikraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Order Coordinator in Goole
✨Tip Number 1
Network like a pro! Reach out to people in the cleaning products industry or those who work at the company. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and order coordination. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your CRM skills! If you’ve used any systems before, be ready to discuss how you’ve leveraged them to improve customer satisfaction or streamline processes. It’s all about demonstrating your value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Success & Order Coordinator in Goole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales support and customer service. We want to see how your skills align with the role of Customer Success & Order Coordinator!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your CRM Skills: Since proficiency in CRM systems is key for this position, mention any experience you have with them. If you've used specific tools, let us know how they helped you manage customer relationships effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Technikraft
✨Know the Company Inside Out
Before your interview, take some time to research the company and its products. Understand their mission, values, and what sets them apart in the cleaning products industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your CRM Skills
Since the role requires proficiency in CRM systems, be prepared to discuss your experience with any relevant software. If you’ve used specific tools before, mention how you leveraged them to improve customer interactions or streamline processes. If you haven’t, consider familiarising yourself with popular CRM platforms to demonstrate your willingness to learn.
✨Prepare for Common Customer Service Scenarios
Think about potential customer inquiries or issues you might face in this role. Prepare examples of how you would handle difficult situations or ensure customer satisfaction. This will show that you’re proactive and ready to tackle challenges head-on.
✨Practice Your Communication Skills
Strong communication is key in this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering questions on the spot.