At a Glance
- Tasks: Lead and develop IT operations, ensuring top-notch service reliability and security.
- Company: Established business with a focus on customer-facing environments.
- Benefits: Competitive salary, bonus, hybrid work, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on innovation and resilience.
- Why this job: Take ownership of critical IT functions and influence strategic direction.
- Qualifications: Experience in IT leadership and strong technical skills in infrastructure and cybersecurity.
The predicted salary is between 60000 - 80000 £ per year.
Location: Hybrid - Reading
Salary: £85,000 + bonus
Our client is a well-established business operating across complex, customer-facing environments where uptime, security, and service reliability are non-negotiable. They're looking for an experienced IT Operations Manager to take senior ownership of their Operational Technology function.
This is a hands-on leadership role combining strategic oversight with deep technical credibility. You'll be the go-to authority for infrastructure, cloud, cybersecurity, and operational support across both internal platforms and high-profile customer deployments.
What you'll be doing:
- Setting the strategic direction for Operational Technology, aligned to business and customer priorities
- Leading, developing, and growing a team responsible for infrastructure, support, and deployed operational services
- Owning the performance and resilience of servers, networking, virtualisation, Microsoft 365, Azure, and endpoint management
- Leading the response to major incidents and service-impacting issues
- Defining and delivering cloud strategy (Azure/AWS), including on-prem to cloud migrations
- Owning the IT security posture: vulnerability management, incident response, ISO 27001 compliance, identity and access management
- Overseeing service delivery and stakeholder assurance for critical, live customer environments
- Managing third-party vendors and supplier performance
- Defining disaster recovery, backup, and business continuity strategies, including regular resilience testing
- Managing budgets and forecasting for the OT function
What we're looking for:
- Significant experience in an Operational Technology, IT leadership, or senior technical management role
- A track record leading technical teams in operationally critical, customer-facing, or high-availability environments
- Strong technical grounding across infrastructure, networking, virtualisation, cloud platforms, and endpoint management
- Solid cybersecurity knowledge, ideally with ISO 27001 experience
- Experience with Microsoft 365, Entra ID, and endpoint management
- Strong stakeholder management and the credibility to influence at a senior level
This is a fantastic opportunity for a technically credible IT leader to take real ownership of a business-critical function, with genuine influence over strategy, investment, and direction. Apply now or get in touch for a confidential conversation.
IT Operations Manager in Reading employer: Technify Talent
At Technify Talent, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture in the vibrant city of Cambridge. Our commitment to employee growth is evident through continuous learning opportunities and hands-on experience with cutting-edge technology, making this role not just a job, but a pathway to a rewarding career in the tech industry.
