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- Tasks: Service and maintain fire alarm systems while ensuring top-notch customer service.
- Company: Join TFS, a leader in fire safety solutions with a supportive team.
- Benefits: Competitive pay, training opportunities, and a chance to make a difference.
- Why this job: Be part of a vital industry, ensuring safety and security for all.
- Qualifications: Experience in fire alarm systems and strong problem-solving skills required.
- Other info: Great career growth potential and hands-on training provided.
The predicted salary is between 30000 - 42000 ÂŁ per year.
We are looking for an experienced Fire Alarm Service Engineer to join our Operations Team at TFS. Your role will support the delivery of high levels of service to our customers and complement our existing operations team. The successful applicant will carry out fire alarm system servicing, aspiration and gas suppression maintenance, conduct fault‑finding tasks, and participate in a call‑out rota (1 day in 21).
Job Description And Primary Responsibilities
- Completion of fire alarm servicing for small, medium and large scale sites for both addressable and non‑addressable systems including gas suppression and aspirating systems.
- All works are carried out to BS5839 with the ability to identify design or compliance errors and create reports.
- Dutifully complete electronic job sheets with details of works completed and of any issues found.
- Ability to solve problems whilst building customer relationships.
- As part of the call‑out rota, manage out‑of‑hours call‑outs ensuring customers are kept informed of system status and complete repairs independently.
- Ensure that any company‑issued equipment is maintained in good condition and fit for purpose, including any company vehicle, PPE and uniform.
- Report immediately any damaged, stolen or missing company‑issued equipment to your Line Manager.
- Have good levels of communication both to the office team and clients, ensuring that any issues are clearly reported and updates are given when completing tasks.
- Show best working practices to trainee engineers and ensure that a good example is always displayed in time keeping, correct operation of fire alarm testing equipment and customer liaison.
- When training has been provided, ensure that it is attended and knowledge used to improve personal skills and technical ability.
Manufacture Knowledge And Experience
- Ability to carry out PPM and fault‑finding works on systems such as Advanced, Morley, Kentec and GENT.
- Use of PDAs to complete worksheets and make recommendations.
Personal Skills And Traits
- Any successful applicant will be able to work well alone with minimal supervision but also be able to work effectively as part of a team when required.
- Should be able to overcome faults and problems, using own initiative to find solutions or be able to offer a resolution in a clear manner.
- Would require good organisational, self and time management skills.
- Be able to have good customer facing skills and always be well presented.
- Industry and systems manufacturer training provided.
Fire Alarm Service EngineerLevel 1 in Harrow employer: TechniFire Solutions Limited
Contact Detail:
TechniFire Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service EngineerLevel 1 in Harrow
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire safety industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or offer to help out with fire alarm servicing in your local area. This not only boosts your experience but also shows potential employers your commitment to the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've solved problems in the past and how you can build relationships with clients.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Fire Alarm Service EngineerLevel 1 in Harrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire alarm systems and any relevant certifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with solutions, especially when it comes to fault-finding tasks.
Keep It Professional: While we appreciate a friendly tone, remember that this is a professional role. Make sure your application is well-structured and free from typos. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at TechniFire Solutions Limited
✨Know Your Fire Alarm Systems
Make sure you brush up on your knowledge of fire alarm systems, especially the brands mentioned like Advanced, Morley, Kentec, and GENT. Be ready to discuss your experience with both addressable and non-addressable systems, as well as gas suppression and aspirating systems.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled faults or compliance issues in the past. Think about specific situations where you identified a problem and how you resolved it, as this will demonstrate your initiative and ability to work independently.
✨Communicate Clearly
Since good communication is key in this role, practice articulating your thoughts clearly. Be prepared to explain technical concepts in a way that clients can understand, and think about how you would keep customers informed during call-outs.
✨Demonstrate Team Spirit
Even though you'll be working independently, show that you can also be a team player. Share experiences where you've supported colleagues or trained others, as this will highlight your ability to work well within a team and mentor trainee engineers.
