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For Companies At a Glance
- Tasks: Support customers with technical advice and manage queries in a fast-paced environment.
- Company: Leading construction industry firm specialising in building products manufacturing.
- Benefits: Competitive salary, training, growth opportunities, and a supportive team culture.
- Why this job: Join a dynamic team and make a real impact in the construction sector.
- Qualifications: Strong communication skills and a technical mindset; construction knowledge preferred.
- Other info: Full training provided, with opportunities for site visits and career advancement.
The predicted salary is between 28000 - 30000 £ per year.
Location: Greater Manchester
Type: Permanent
Salary: £28,000 - £30,000 Per Annum (benefits, training and growth opportunities)
About the Company
My clients are leaders in their field within the construction industry, specialising in building products manufacturing. Due to growth, they are recruiting two Technical Officers to join their technical team, one focusing on specification support, the other on compliance activities. The technical team provides support and technical advice to internal and external customers related to the technical elements of the product range.
Role Overview
The role is fast‑paced and varied, supporting commercial enquiries requiring a quick turnaround to secure sales/orders.
Responsibilities
- Review construction plans/drawings and provide design and technical advice to customers.
- Deliver front‑line technical support to customers and internal teams.
- Manage and resolve customer queries and complaints.
- Conduct risk analyses in accordance with regulations and BS standards.
- Perform customer quotes.
- Develop ventilation strategies for residential and commercial properties.
- Handle special enquiries for non‑standard product requests.
- Log and monitor customer enquiries, identifying trends and potential issues.
- Perform take‑off and quotation services for product range.
- Provide specification support to internal sales teams.
Full training will be provided where necessary.
Specification Role
- Provide specification support to internal sales teams.
- Manage and maintain NBS specifications and BIM content for the product range.
Compliance Role
- Maintain and update product documentation.
- Support the expansion of the company’s Environmental Product Declarations (EPDs) through data capture and product assessments.
Support is typically delivered via phone/email or video call. Some travel may be required for site visits. Full UK driving licence required; a pool car is provided for site visits.
Requirements
- Confident administrator with a technical mindset and strong attention to detail.
- Excellent written and verbal communication skills.
- Knowledge of the construction industry and construction products.
- Good numerical skills.
- Ability to learn quickly.
- Team working skills.
- Flexible and adaptable to a fast‑paced environment.
- Confident using Microsoft Office suite (e.g. Outlook, Teams, Excel).
- AutoCAD/Revit and SAP knowledge desirable.
- Experience in a similar role within the construction sector, ideally for a construction products manufacturing business.
Technical Officer employer: TechNichols Resourcing
Contact Detail:
TechNichols Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Officer
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical roles. Think about how your skills match the job description and be ready to share examples of your past experiences that highlight your problem-solving abilities.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with AutoCAD, Revit, or SAP, make sure to mention it during interviews. These tools are key in the construction industry, and demonstrating your proficiency can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Officer role. Highlight your experience in the construction industry and any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TechNichols Resourcing
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction industry and the specific products the company offers. Familiarise yourself with common construction plans and technical specifications, as you'll likely be asked to provide advice during the interview.
✨Show Off Your Communication Skills
Since the role involves delivering technical support and managing customer queries, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated complex information in the past, whether verbally or in writing.
✨Be Ready for Problem-Solving
Expect to face some scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about past experiences where you've resolved customer complaints or technical issues, and be ready to discuss your thought process.
✨Get Comfortable with Tech
Familiarise yourself with tools like AutoCAD, Revit, and SAP if you can. Even if you don't have extensive experience, showing that you're eager to learn and adapt to new technologies will impress the interviewers.
