At a Glance
- Tasks: Lead onsite operations, manage teams, and drive process improvements for customer satisfaction.
- Company: Specialist Manufacturing Improvement Consultancy with a focus on operational excellence.
- Benefits: Competitive salary starting at £46k, rising to £48k post-probation, plus career growth.
- Other info: Join a growing team and enhance your career in a fast-paced, supportive setting.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in site or operations management, strong leadership, and communication skills.
Location: Derby
Salary: £46k, rising to £48k following probation
We are supporting a specialist Manufacturing Improvement Consultancy in their search for a Site Manager to oversee onsite operations, customer relationships and operational performance.
This is an excellent opportunity for an experienced operations or site management professional to lead onsite teams, drive process improvements and ensure the successful delivery of contractual obligations while maintaining high levels of customer satisfaction.
The Role:
- Onsite Operations Management – Managing onsite operations and leading the delivery of customer-focused services in line with contractual requirements.
- Team Leadership – Supporting, mentoring and developing onsite teams to drive performance and operational excellence.
- Customer Relationship Management – Building and maintaining strong customer relationships at a local operational level.
- Process Improvement – Leading process adherence activities and supporting continuous improvement initiatives.
- Operational Communication – Coordinating communication between site teams, operations managers, key account managers and customers.
- Meeting & Schedule Coordination – Leading local meeting schedules and operational review cadences with customers, suppliers and internal teams.
- Commercial Support – Supporting quotation processes and ensuring commercial alignment across operations.
- Health & Safety Compliance – Maintaining health & safety standards and ensuring training requirements are met.
- KPI & Performance Management – Managing operational KPIs including delivery, profitability, customer satisfaction, cost savings and inventory performance.
- Supplier & Issue Management – Managing supply base relationships and supporting high-level customer and vendor issue resolution.
- Performance Reviews – Conducting performance reviews and supporting the ongoing development of onsite staff.
What We’re Looking For:
- Previous experience within site management, operations management or supply chain operations.
- Strong leadership and people management skills.
- Excellent communication and stakeholder management abilities.
- Strong organisational and problem-solving skills.
- Commercial awareness and understanding of operational performance metrics.
- Experience managing customer relationships within operational or manufacturing environments.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong Microsoft Office and Excel skills.
- Proactive approach with a focus on continuous improvement and customer service.
This is a fantastic opportunity to join a growing operational team where you can make a direct impact on customer satisfaction, operational delivery and team performance.
Site Manager employer: Techniche Global Ltd
Join a dynamic Manufacturing Improvement Consultancy in Derby as a Site Manager, where you will lead onsite operations and foster strong customer relationships. With a focus on employee development and continuous improvement, this role offers competitive salary progression and the chance to make a tangible impact in a supportive work culture that values operational excellence and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Site Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Site Manager role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they manage customer relationships. This will help you tailor your answers and show that you’re genuinely interested in making a positive impact.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve successfully led teams, improved processes, or managed customer relationships. These real-life experiences will make you stand out as a candidate who can drive operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of getting noticed. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Site Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site Manager role. Highlight your experience in operations management and customer relationship management, as these are key for us. Use specific examples that showcase your leadership skills and process improvement initiatives.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your previous site management experience and how you’ve successfully led teams and improved processes in the past.
Showcase Your Skills:Don’t forget to highlight your strong organisational and problem-solving skills. We want to see how you manage multiple priorities in a fast-paced environment, so give us examples of how you've done this before!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Techniche Global Ltd
✨Know Your Operations Inside Out
Before the interview, brush up on your knowledge of onsite operations management. Be ready to discuss specific examples of how you've successfully managed operations in the past, focusing on customer satisfaction and process improvements.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams. Think of instances where you mentored or developed team members, and be ready to share how you drove performance and operational excellence.
✨Master Customer Relationship Management
Since building strong customer relationships is key, come equipped with examples of how you've successfully managed customer interactions. Highlight your communication skills and any strategies you've used to maintain high levels of customer satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've tackled challenges in a fast-paced environment. Think of specific problems you've solved related to operational performance metrics and how you ensured compliance with health and safety standards.
