At a Glance
- Tasks: Lead a team, drive profitability, and enhance customer experience in a dynamic automotive environment.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy competitive salary, uncapped bonuses, generous leave, and discounts on products and services.
- Other info: Access to training, career progression, and a vibrant work culture awaits you!
- Why this job: Make a real impact while advancing your career in a supportive and inclusive workplace.
- Qualifications: Experience in management or mechanics, strong leadership skills, and a passion for customer satisfaction.
The predicted salary is between 32000 - 40000 € per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer journey.
You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you.
Maximum amount £32,000 per annum. Average uncapped bonus of £7,100 per year (with potential to earn more). 5 days a week (This centre is closed on a Sunday). Earn extra with our refer a friend scheme – T&Cs apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Technical) employer: Technical
Halfords is an exceptional employer, offering a dynamic work environment where you can thrive as an Assistant Manager in the UK's largest automotive service and repair business. With a strong focus on employee growth, we provide extensive training opportunities, competitive benefits including an uncapped bonus scheme, and a supportive culture that values diversity and inclusion. Join us to be part of a rapidly growing team dedicated to delivering outstanding customer experiences while enjoying a range of perks from discounts to financial planning support.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Technical)
✨Tip Number 1
Get to know the company inside out! Research Halfords and its values, especially their focus on customer experience and team development. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in management and customer service, and be ready to share specific examples of how you've driven performance and satisfaction in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Halfords family!
We think you need these skills to ace Assistant Manager (Technical)
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the automotive industry! Share your experiences and what drives you to excel in customer service and management. A little passion goes a long way!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in management or technical roles. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Manager role. Be specific about how your background and skills will help us drive profitability and enhance the customer journey.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t wait, take that step today!
How to prepare for a job interview at Technical
✨Know Your Stuff
Brush up on your technical knowledge and be ready to discuss your hands-on experience as a mechanic. Be prepared to answer questions about workshop operations, diagnostics, and vehicle maintenance processes, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Since the role involves management, think of examples where you've successfully led a team or trained colleagues. Highlight your ability to deliver high levels of customer satisfaction through effective management and leadership.
✨Demonstrate Customer Focus
Prepare to talk about how you’ve improved customer experiences in previous roles. Share specific instances where your actions directly contributed to customer satisfaction, as this is crucial for the Assistant Manager position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s training schemes, progression opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
