At a Glance
- Tasks: Help organise and deliver exciting graduation ceremonies and welcome events for students.
- Company: King's College London, a prestigious institution with a vibrant student community.
- Benefits: Indefinite contract, full-time role, and opportunities for personal growth.
- Other info: Join a dynamic team and enjoy a fast-paced, rewarding work environment.
- Why this job: Make a real impact on student experiences during key university events.
- Qualifications: Experience in events or customer service is a plus; creativity and organisation are key.
The predicted salary is between 31500 - 38500 £ per year.
About the role: Each year, around 12,000 students attend a graduation ceremony, while Welcome to King’s supports over 16,000 students joining King’s College London. The post holder will assist in the preparation, organisation and administration of these important university events and aim to provide a high-quality experience for all our staff and students. The post holder will have a primary focus on supporting Graduation ceremonies with some involvement on key Welcome activities and delivery.
Working collaboratively with services and faculties across the institution, the post holder will provide quality customer service for stakeholders, responding to enquiries competently and appropriately and continually seeking opportunities to enhance the student experience. This is an exciting opportunity for candidates looking to support student engagement, and who wish to utilise their skills and expertise in planning, preparing for and delivering large scale events.
In conjunction with the Student Lifecycle Events & Engagement Managers, the Student Lifecycle Events and Engagement Senior Officers and any other team members or support staff, the role holder will support on the organisation and delivery of graduation ceremonies, held at the Royal Festival Hall (January and July) and Southwark Cathedral (July only) each year. The role holder will also support on the organisation and delivery of some elements of Welcome to King’s each September.
Experience of working in events is desirable, though not essential if the applicant can demonstrate other relevant experience, and a keen eye for detail. An understanding of the logistical requirements of event management would be beneficial. This is a full-time post and you will be offered an indefinite contract.
About you:
- Essential criteria
- Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in events coordination, or managing stakeholders. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.
- Experience of working in a busy and fast paced customer service/events environment.
- Ability to be able to follow processes effectively and accurately, decide own work pattern and ensure work is aligned with wider team output.
- Ability to work with large amounts of data and be confident to analyse efficiently and accurately.
- Ability to use initiative and creativity to resolve problems by thinking fast on the spot and being confident in making decisions where necessary and appropriate.
- Strong organisational skills and the ability to prioritise effectively to successfully manage competing deadlines with a high level of attention to detail and accuracy, and manage own workload/resources in a high pressure environment.
- Ability to manage students and staff whilst maintaining excellent customer service skills and willingness to engage with large audiences.
- Prepared to work outside standard working hours and at weekend/evenings on occasion.
- Desirable criteria
- Comfortable using Excel and other MS Office tools.
- Experience of managing temporary staff or student ambassadors.
- Knowledge of and enthusiasm for Higher Education and improving the student experience for a wide range of student groups.
Student Lifecycle Events & Engagement Officer in London employer: Technical University of Denmark
The University is an exceptional employer, offering a supportive and collaborative work environment that prioritises employee well-being and professional growth. With the flexibility of hybrid working and generous leave entitlements, including 36 days off, staff are encouraged to maintain a healthy work-life balance while contributing to the academic success of students in the Faculty of History.
Contact Details:
Technical University of Denmark Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Lifecycle Events & Engagement Officer in London
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We think you need these skills to ace Student Lifecycle Events & Engagement Officer in London
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