At a Glance
- Tasks: Lead a team to deliver essential student services from registration to award.
- Company: Lancaster University, known for its commitment to diversity and employee wellbeing.
- Benefits: Comprehensive employee benefits, support networks, and family-friendly policies.
- Other info: Join a collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on student experiences while developing your leadership skills.
- Qualifications: Experience in leading diverse teams and improving service delivery.
The predicted salary is between 45000 - 55000 £ per year.
Applicants are sought for the important role of Head of Student and Programme Administration (SPA) at Lancaster University. Leading a team responsible for the delivery of critical services from registration to award, you will combine strategic thinking with the ability to deliver user-focussed, digitally led, efficient and compliant operations.
Reporting to the Academic Registrar and joining the Student and Education Services Leadership Team, you will have demonstrable experience of leading and developing a diverse team, refining services and evolving practices while responding at pace to a diverse range of operational challenges and compliance demands.
Highly emotionally intelligent, with significant recent experience of delivering improvements to service, you will build positive, collaborative relationships with senior staff across the University and its partner campuses in the UK and overseas.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Head of Student and Programme Administration employer: Technical University of Denmark
The University is an exceptional employer, offering a supportive and collaborative work environment that prioritises employee well-being and professional growth. With the flexibility of hybrid working and generous leave entitlements, including 36 days off, staff are encouraged to maintain a healthy work-life balance while contributing to the academic success of students in the Faculty of History.
Contact Details:
Technical University of Denmark Recruitment Team
