Mitigating Circumstances Coordinator (Fixed Term) in Cambridge

Fixed-term: The funds for this post are available until 31 July 2028 in the first instance.

The Exam Operations and Mitigating Circumstances team sit within the Student Administration section of Education Services, supporting the academic purposes of the University. We provide expert administrative support and advice to the University and Colleges relating to the operational delivery of exams and reasonable adjustments for undergraduate and taught postgraduate courses. We also manage the administration of mitigating circumstances and allowances for undergraduate and taught postgraduate students.

This is a rewarding opportunity to work within an established, supportive team and will be for two years fixed term. The existing Coordinator will be seconded on to an exciting project within the wider exam team. The role is responsible for delivering the administration of examination allowances and adjustments for students by ensuring that applications for examination access arrangements (reasonable adjustments), including adjusted modes of assessment and supporting the examination allowance process for postgraduate students are processed.

Given the role requirements, we invite applications from individuals who:

• have excellent interpersonal and communication skills;
• have the ability to work collaboratively as well as independently;
• are positive, helpful, approachable and have a diplomatic manner with a wide range of stakeholders;
• able to foster positive working relationships;
• are conscientious, will contribute to the continuing success of the team;
• are motivated and take initiative;
• are highly meticulous, accurate and organised;
• are highly flexible and pro-active in approach;
• are quick and comfortable to adapt to change;
• have strong organisational skills and multi-tasking ability.

Given the demands of the examination cycle, the role requires a flexible approach to working patterns and the ability to adjust priorities when needed. Whilst the Exam Team is supportive of hybrid working, there are periods of time where in office working is non-negotiable. The role holder will be office based during their initial 6-month probation period and for the exam round from April-June. During this time there will also be some Saturday, evening and Bank Holiday working, for which time off in lieu will be granted. The Exam Team forms part of the Student Administration Service within Education Services and exceptionally, you may be required to work on other tasks within Education Services if there is a change in priorities.

Benefits of working at the University of Cambridge include an opportunity to be part of a large, experienced, supportive and collaborative team; weekly check-ins with your Line Manager and an annual review; competitive rates of pay with automatic service-related pay progression and annual cost of living increases; excellent pension scheme; generous annual leave allowance.

Further information is available in the Further Particulars. Candidates will be shortlisted and invited to interview based upon these criteria. Informal enquiries are welcomed and should be directed by email to Vicky Levet, Vicky.Levet@admin.cam.ac.uk. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.