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- Tasks: Manage client-facing releases and oversee Change Management processes.
- Company: Leading staffing agency with a focus on innovation and excellence.
- Benefits: Competitive compensation, dynamic work environment, and hybrid working model.
- Why this job: Join a vibrant team and make a real difference in IT service management.
- Qualifications: 5+ years in Service Management with ITIL certifications and strong stakeholder skills.
- Other info: Opportunity for travel and collaboration with clients in London.
The predicted salary is between 36000 - 60000 £ per year.
A leading staffing agency is seeking an experienced Client-facing Release Manager to oversee Change and Release Management within Estates Intelligence. The ideal candidate will have over 5 years of experience in Service Management, including ITIL certifications, as well as excellent stakeholder management and problem-solving skills. This hybrid role requires regular attendance at the Leatherhead HQ and occasional travel to client sites in London. Competitive compensation and dynamic work environment offered.
Client-Facing Release Manager — Change & ITIL Governance in Leatherhead employer: Technical Staffing Resources
Contact Detail:
Technical Staffing Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client-Facing Release Manager — Change & ITIL Governance in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities in Change and ITIL Governance. A personal recommendation can make all the difference.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to Service Management and think of examples from your experience that showcase your skills in stakeholder management and problem-solving.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you on their radar!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Client-Facing Release Manager role!
We think you need these skills to ace Client-Facing Release Manager — Change & ITIL Governance in Leatherhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Service Management and ITIL certifications. We want to see how your skills align with the role of a Client-Facing Release Manager, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for overseeing Change and Release Management. We love seeing your personality come through, so keep it engaging and relevant to the job.
Showcase Stakeholder Management Skills: Since this role involves excellent stakeholder management, make sure to include examples of how you've successfully managed relationships in previous roles. We want to know how you handle communication and problem-solving with clients!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Technical Staffing Resources
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in your previous roles, especially in Change and Release Management. This will show that you’re not just certified but also experienced in real-world applications.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in past projects. Think about specific challenges you faced and how you navigated them. This will demonstrate your ability to communicate effectively and build relationships, which is crucial for this role.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you handle problems in a client-facing environment. Prepare a couple of scenarios where you identified a problem, implemented a solution, and the outcome. This will highlight your critical thinking and problem-solving skills.
✨Understand the Company Culture
Research the staffing agency and its values. Knowing their culture will help you tailor your responses and show that you’re a good fit. Plus, it’ll give you a chance to ask insightful questions, which always impresses interviewers.
