At a Glance
- Tasks: Lead a team to provide top-notch technical support for customers and partners.
- Company: Established manufacturing business with a strong reputation in North Yorkshire.
- Benefits: Competitive salary, great benefits, and opportunities for professional growth.
- Other info: Join a growing company with a dynamic work environment.
- Why this job: Make a real difference by ensuring customers integrate products confidently and effectively.
- Qualifications: Experience in team leadership and technical support is essential.
The predicted salary is between 40000 - 45000 £ per year.
Product Support Manager Offering Circa. £50,000 - £60,000 Basic Salary plus Great Benefits!
Our client is an established and highly respected manufacturing business based in North Yorkshire.
Due to continued growth, they are currently seeking a Product Support Manager to lead the Product Support team, ensuring customers, partners, and internal teams receive accurate, practical, and timely technical support.
The Product Support Managers primarily focus will be on team leadership, workload planning, reporting and on-time delivery, supported by technical guidance, escalation support, and application knowledge regarding the integration of our clients products into existing and new applications.
Product Support Manager - Key responsibilities Lead the Product Support function, ensuring customers have the technical expertise, documentation, and guidance they need to integrate our clients products safely, effectively, and with confidence.
The Product Support Manager is responsible for providing clear visibility of team workload, setting priorities, allocating resources,...
Product Support Manager employer: Technical Prospects
Join a well-established IT Services Provider in Harrogate, where your technical skills will be valued and nurtured. With a competitive salary of £33,000 – £38,000 and a comprehensive benefits package including 25 days holiday and dedicated time for professional development, this role offers a supportive work culture that prioritises employee growth and high standards of client service. Experience the unique advantage of working in a progressive organisation that is committed to excellence and innovation in the IT sector.
