At a Glance
- Tasks: Provide technical support and engineering expertise to customise products for customers.
- Company: Respected manufacturing business in North Yorkshire with a collaborative environment.
- Benefits: Competitive salary, great benefits, and flexible remote work options.
- Other info: Full-time role with excellent career growth opportunities and supportive culture.
- Why this job: Join a dynamic team and make a real impact on innovative engineering solutions.
- Qualifications: STEM degree preferred; experience in engineering roles and CAD skills required.
The predicted salary is between 40000 - 48000 £ per year.
Our client is an established and highly respected manufacturing business based in North Yorkshire. Due to continued growth, they are currently seeking a Mechanical Support Engineer to join their technical department.
The Mechanical Support Engineer will play a key role in providing technical and application engineering expertise, working closely with customers and internal teams to customise products and deliver solutions that meet agreed objectives, performance requirements, and customer expectations.
PurposeThe Mechanical Support Engineer acts as the key technical link between Sales, Engineering, Operations, and Customers, ensuring customer requirements are clearly understood, technically assessed, and translated into safe, compliant, and deliverable engineering solutions. The successful candidate will provide technical and application engineering support throughout the entire project lifecycle, from initial concept development and design through to manufacturing, installation, commissioning, and ongoing in-service support. Working collaboratively across multiple departments, helping to ensure solutions are delivered efficiently, meet customer expectations, and comply with all relevant technical and regulatory standards.
Key Responsibilities- Work closely with Sales and customers to capture and interpret a customer's technical requirements.
- Evaluate application suitability, identify technical risks, compliance considerations, and design constraints.
- Act as a technical escalation point for complex application issues, supporting root cause analysis, investigations, and corrective actions where required.
- Maintain accurate project records and ensure all engineering activities comply with relevant quality, safety, and industry standards.
- Produce and maintain engineering documentation, including technical specifications, BOMs, CAD models, technical drawings, and supporting project documentation.
- Maintain accurate project documentation, records, and activity tracking.
- Support the development of technical concepts to enable accurate costing, planning, and solution feasibility.
- Contribute to product development and continuous improvement initiatives.
- Attend site visits to provide technical oversight of installation, support commissioning, and conduct investigations where required.
- STEM related Degree is preferred.
- Experience gained within a relevant engineering role i.e. Technical Support Engineer, Application Engineer, Design Engineer or similar.
- Strong understanding of mechanical engineering principles, with exposure to electrical systems would be ideal.
- Proven ability to interpret technical requirements and translate them into practical, deliverable engineering solutions.
- CAD experience, ideally SolidWorks, skilled in designing mechanical or electrical solutions.
- Be an effective communicator who is comfortable liaising with customers to better understand their pain points and identify best fit solution.
- With strong Microsoft skills, able to create detailed and presentable customer-facing technical documentation.
This is a full-time, permanent position, working Monday to Friday 8.30am to 4.30pm. Based at our client's North Yorkshire office with flexibility to work home based 2 days per week.
All successful candidates will be contacted within 5 days of application for the position.
Mechanical Support Engineer in Knaresborough employer: Technical Prospects
Join a well-established manufacturing business in North Yorkshire that values innovation and collaboration. As a Mechanical Support Engineer, you'll benefit from a competitive salary of £40,000 - £48,000, alongside great benefits and the opportunity to work flexibly, including two days from home each week. The company fosters a supportive work culture that encourages professional growth and development, making it an excellent employer for those seeking a rewarding career in engineering.
