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- Tasks: Support 50 users on a Windows network, focusing on infrastructure maintenance.
- Company: Join a dynamic team in Halifax dedicated to efficient IT services.
- Benefits: Enjoy a competitive salary and opportunities for continuous learning.
- Why this job: Be a key player in improving IT services while gaining hands-on experience.
- Qualifications: Technical knowledge in networks, PCs, and business software, especially Excel.
- Other info: Ideal for those eager to learn and tackle new challenges.
The predicted salary is between 24000 - 42000 £ per year.
Offering Circa. £28,000 - £30,000 Basic Salary plus Benefits. Office Based in Halifax.
Our client is seeking an IT Support Analyst to join their business to support around 50 users on a Windows-based network. This hands-on position offers exposure to a wide range of IT disciplines, with a primary focus on infrastructure support and maintenance. You will be a key player in delivering efficient, reliable IT services, contributing to continuous improvement across the business.
The IT Support Analyst will have technical knowledge, particularly in networks, PCs, and business software (especially Excel), and a strong desire to learn and take on new challenges.
Key Responsibilities:- Provide day-to-day support for all IT infrastructure, systems, hardware, and software.
- Manage and maintain integrations with third-party platforms.
IT Support Analyst employer: Technical Prospects
Contact Detail:
Technical Prospects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Familiarise yourself with common IT support tools and software, especially those related to Windows-based networks. Being able to discuss your experience with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of network troubleshooting and maintenance. Be prepared to share specific examples of how you've resolved technical issues in the past, as this will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 3
Since Excel is highlighted in the job description, make sure you can showcase your proficiency with it. Consider preparing a few examples of how you've used Excel in previous roles to manage data or improve processes.
✨Tip Number 4
Research the company and its IT infrastructure. Understanding their specific needs and challenges will allow you to tailor your responses in the interview, showing that you're genuinely interested in contributing to their success.
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows-based networks and business software like Excel. Use specific examples to demonstrate your technical knowledge and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your eagerness to learn. Mention how your skills align with the responsibilities outlined in the job description, such as providing day-to-day support and managing integrations.
Highlight Relevant Skills: In your application, emphasise your technical skills related to networks, PCs, and software. If you have experience with third-party platform integrations, be sure to include that as well, as it’s a key responsibility of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Technical Prospects
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge, especially regarding networks, PCs, and business software like Excel. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting skills.
✨Demonstrate Your Problem-Solving Ability
IT Support Analysts often face unexpected challenges. Share examples from your past experiences where you successfully resolved issues or improved processes. This will show your potential employer that you can think on your feet.
✨Express Your Willingness to Learn
Since the role requires a strong desire to learn and take on new challenges, convey your enthusiasm for professional development. Mention any relevant courses or certifications you are pursuing or plan to pursue.
✨Understand the Company’s IT Environment
Research the company’s IT infrastructure and any specific technologies they use. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the organisation.
