At a Glance
- Tasks: Provide technical support and engineering expertise to deliver customised solutions.
- Company: Respected manufacturing business in North Yorkshire with a collaborative culture.
- Benefits: Competitive salary, flexible working, and great benefits package.
- Other info: Full-time role with excellent career growth opportunities and remote work flexibility.
- Why this job: Join a dynamic team and make a real impact on innovative engineering projects.
- Qualifications: STEM degree preferred; experience in engineering roles and CAD skills required.
The predicted salary is between 40000 - 48000 £ per year.
Our client is an established and highly respected manufacturing business based in North Yorkshire. Due to continued growth, they are currently seeking an Application Support Engineer to join their technical department.
The Application Support Engineer will play a key role in providing technical and application engineering expertise, working closely with customers and internal teams to customise products and deliver solutions that meet agreed objectives, performance requirements, and customer expectations.
Purpose
The Application Support Engineer acts as the key technical link between Sales, Engineering, Operations, and Customers, ensuring customer requirements are clearly understood, technically assessed, and translated into safe, compliant, and deliverable engineering solutions. The successful candidate will provide technical and application engineering support throughout the entire project lifecycle, from initial concept development and design through to manufacturing, installation, commissioning, and ongoing in-service support. Working collaboratively across multiple departments, helping to ensure solutions are delivered efficiently, meet customer expectations, and comply with all relevant technical and regulatory standards.
Key Responsibilities
- Work closely with Sales and customers to capture and interpret a customer’s technical requirements.
- Evaluate application suitability, identify technical risks, compliance considerations, and design constraints.
- Act as a technical escalation point for complex application issues, supporting root cause analysis, investigations, and corrective actions where required.
- Maintain accurate project records and ensure all engineering activities comply with relevant quality, safety, and industry standards.
- Produce and maintain engineering documentation, including technical specifications, BOMs, CAD models, technical drawings, and supporting project documentation.
- Maintain accurate project documentation, records, and activity tracking.
- Support the development of technical concepts to enable accurate costing, planning, and solution feasibility.
- Contribute to product development and continuous improvement initiatives.
- Attend site visits to provide technical oversight of installation, support commissioning, and conduct investigations where required.
Candidate
- STEM related Degree is preferred.
- Experience gained within a relevant engineering role i.e. Technical Engineer, System Support Engineer, Application Engineer, Design Engineer or similar.
- Strong understanding of mechanical engineering principles, with exposure to electrical systems would be ideal.
- Proven ability to interpret technical requirements and translate them into practical, deliverable engineering solutions.
- CAD experience, ideally SolidWorks, skilled in designing mechanical or electrical solutions.
- Be an effective communicator who is comfortable liaising with customers to better understand their ‘pain points’ and identify best fit solution.
- With strong Microsoft skills, able to create detailed and presentable customer-facing technical documentation.
This is a full-time, permanent position, working Monday – Friday 8.30am – 4.30pm. Based at our client’s North Yorkshire office with flexibility to work home based 2 days per week.
All successful candidates will be contacted within 5 days of application for the position.
Application Support Engineer employer: Technical Prospects
Join a well-respected manufacturing business in North Yorkshire as an Application Support Engineer, where you will be part of a collaborative and innovative work culture that values technical expertise and customer satisfaction. With a competitive salary and great benefits, this role offers significant opportunities for professional growth and development, allowing you to make a meaningful impact on engineering solutions while enjoying the flexibility of hybrid working arrangements. Be part of a team that prioritises quality, safety, and continuous improvement in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Application Support Engineer role you’re after at Technical Prospects.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Technical Prospects a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Technical Prospects.
✨Apply Through Company Websites
When you spot a role like Application Support Engineer at Technical Prospects, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Application Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Technical Prospects a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Technical Prospects specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Technical Prospects
✨Brush Up on Core Engineering Principles
Before heading into the interview with Technical Prospects, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Technical Prospects want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.