At a Glance
- Tasks: Manage customer accounts, respond to leads, and provide product information.
- Company: Established manufacturing facility in Harrogate with a supportive sales team.
- Benefits: Competitive salary of £26,000 plus OTE of £35,000 and great benefits.
- Other info: Full-time, permanent role with opportunities for career growth.
- Why this job: Join a growing team and build relationships while helping customers succeed.
- Qualifications: Experience in B2B sales or account management preferred; strong communication skills essential.
The predicted salary is between 26000 - 35000 £ per year.
Offering Circa. £26,000 Basic Salary plus Realistic OTE £35,000 & Great Benefits.
Our client is an established manufacturing facility based in the Harrogate area. Due to continued growth, they are now recruiting a Customer Account Manager to join their established customer sales team. The successful candidate will be responsible for proactively contacting existing clients and responding to warm leads provided, speaking with customers to understand their requirements, on request providing product and pricing information, and helping customers to complete orders.
Key Responsibilities:
- Account managing a variety of customers by phone, email and post.
- Providing a consultative approach when liaising with customers, building rapport and maximising account potential by gaining an understanding of a customer's business and their short and long-term requirements.
- Discuss and provide information relating to our clients products and services in a professional and structured manner; product training provided.
- Promptly following up on warm leads through business website and CRM database, answering customer questions, providing product information and forwarding sales quotations on request.
- For high-driven customers, if they require more in-depth conversation, arrange for a Territory Manager to attend to explain business, demonstrate product and discuss trial options.
- On occasion, represent our client at exhibitions, trade events and client events.
- Ensure client information is kept up to date and accurate on CRM system.
- Provide feedback to Management of won or lost opportunities.
Additional Duties:
- Experience gained in B2B Sales or Account Manager position would be ideal.
- Strong communication skills with an ability to build rapport well and ask questions to better understand a customer's requirements.
- Enthusiastic and confidently liaising with customers via telephone and email.
- Be team orientated with the confidence to work on your own initiative.
This is a full-time, permanent, site-based position in Harrogate. All successful candidates will be contacted within 5 days of application for the position.
Customer Account Manager in Humber employer: Technical Prospects Ltd
Join a thriving manufacturing facility in Harrogate as a Customer Account Manager, where you will enjoy a competitive salary and realistic OTE, alongside a supportive work culture that prioritises employee growth and development. With a focus on building strong customer relationships and providing exceptional service, this role offers the chance to make a meaningful impact while benefiting from comprehensive training and opportunities to represent the company at industry events.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager in Humber
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Account Manager at Technical Prospects Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Technical Prospects Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Account Manager in Humber
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Technical Prospects Ltd:When writing your cover letter, make sure to tailor your message specifically for Technical Prospects Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Technical Prospects Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Technical Prospects Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Technical Prospects Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Technical Prospects Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
