Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the creation and execution of a cutting-edge eCommerce strategy.
- Company: Established manufacturing client based in Harrogate with a focus on digital growth.
- Benefits: Competitive salary, great benefits, and opportunities for professional development.
- Why this job: Shape the future of eCommerce and drive impactful change in a dynamic environment.
- Qualifications: Proven eCommerce leadership experience and strong commercial acumen required.
- Other info: Join a high-performing team and make a real difference in a growing company.
The predicted salary is between 55000 - 60000 £ per year.
Our client is an established manufacturing client based in Harrogate. Due to continued growth, they are currently recruiting a Head of eCommerce to join their senior Commercial leadership team. This newly created role offers a rare opportunity to define, build and deliver a complete end-to-end eCommerce strategy from initial vision through to execution, optimisation and scale, across both B2B and B2C channels.
This is a pivotal leadership role, owning the digital commerce landscape and shaping how the business acquires, serves and retains customers in an increasingly digital-first environment.
The RoleAs Head of eCommerce, you will be accountable for the cradle-to-grave delivery of the organisations eCommerce vision. You will set the strategic direction, lead platform selection and implementation, oversee adoption and optimisation, and ensure digital commerce delivers sustained, profitable growth. As a senior member of the Commercial team, you will work closely with board-level stakeholders and cross-functional leaders to embed digital commerce as a core capability of the business.
Key Responsibilities- Strategy, Vision & Delivery
- Define, own and deliver the end-to-end eCommerce strategy from concept to execution, optimisation and ongoing evolution.
- Translate strategic vision into actionable roadmaps, investment cases and delivery plans.
- Lead platform selection, implementation, onboarding and long-term platform management.
- Present strategic recommendations, progress and performance updates to board-level stakeholders.
- Commercial Growth & Customer Experience
- Drive revenue growth through conversion optimisation, customer acquisition and retention strategies.
- Design and deliver best-in-class digital customer journeys across all touchpoints.
- Lead website and app roadmaps focused on making the customers job easier.
- Champion data-driven personalisation, content strategy and customer engagement initiatives.
- Digital Enablement & Operations
- Design and implement adoption strategies transitioning customers from traditional offline sales to self-service, EDI, punchout and integrated solutions.
- Establish customer feedback mechanisms and continuous improvement processes.
- Ensure service quality standards across fulfilment, customer support and returns.
- Build scalable systems and processes that support growth without proportional cost increases.
- Ensure compliance with data privacy, accessibility and trading standards.
- People & Change Leadership
- Lead change management across the Commercial team and wider senior leadership team.
- Assess requirements, then build, develop and lead a high-performing digital commerce team.
- Create a culture of accountability, continuous improvement and commercial focus.
- Establish clear roles, objectives and performance expectations.
An experienced eCommerce leader with a proven track record of defining, building and delivering cradle-to-grave eCommerce strategies from inception through to scaled operation, ideally within a B2B, B2C or mixed environment. Strong commercial acumen with a history of delivering measurable revenue growth. Hands-on experience of eCommerce platform selection, implementation and optimisation. A customer-first, data-driven mindset. Strong leadership, stakeholder management and change management capability.
The Head of eCommerce position is offering £55,000 - £60,000 basic salary plus great benefits. This is a full-time, permanent position, based on-site in Harrogate.
Head of eCommerce in Harrogate employer: Technical Prospects Ltd
Contact Detail:
Technical Prospects Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of eCommerce in Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space, attend industry events, and engage on LinkedIn. The more people you know, the better your chances of landing that Head of eCommerce role.
✨Tip Number 2
Showcase your expertise! Create a personal website or portfolio that highlights your past eCommerce successes, strategies you've implemented, and the results you've achieved. This will set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by researching the company’s current eCommerce strategy. Be ready to discuss how you can enhance their digital landscape and drive growth. Tailor your pitch to align with their vision!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us shape the future of eCommerce.
We think you need these skills to ace Head of eCommerce in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of eCommerce role. Highlight your experience in defining and delivering eCommerce strategies, and don’t forget to showcase any relevant achievements in B2B or B2C environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your hands-on experience with platform selection and optimisation, and how you can drive revenue growth through innovative strategies.
Showcase Your Leadership Skills: As a senior role, we want to see your leadership capabilities. Share examples of how you've built and led high-performing teams, and how you’ve managed change within an organisation. This will help us see your potential impact on our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Technical Prospects Ltd
✨Know Your eCommerce Inside Out
Before the interview, dive deep into the company's current eCommerce strategy. Understand their B2B and B2C channels, and be ready to discuss how you can enhance their digital commerce landscape. This shows you're not just interested in the role but are genuinely invested in their success.
✨Prepare Your Success Stories
Think of specific examples from your past experiences where you've successfully defined and delivered eCommerce strategies. Be ready to share these stories, focusing on measurable outcomes like revenue growth and customer engagement. This will demonstrate your hands-on experience and commercial acumen.
✨Engage with Stakeholder Management
Since this role involves working closely with board-level stakeholders, prepare to discuss your approach to stakeholder management. Think about how you've communicated strategic recommendations in the past and be ready to share your methods for ensuring alignment across teams.
✨Showcase Your Leadership Style
As a senior member of the team, your leadership style is crucial. Be prepared to discuss how you've built and led high-performing teams in the past. Highlight your change management experience and how you've fostered a culture of accountability and continuous improvement.
