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- Tasks: Diagnose and resolve faults in robotics and automation equipment across the UK.
- Company: Global leader in robotics manufacturing with a focus on innovation.
- Benefits: Competitive salary, company car, fuel card, medical care, and paid expenses.
- Why this job: Join a dynamic team and work with cutting-edge robotics technology.
- Qualifications: Passion for machinery and robotics; Level 3 qualified in mechanical or electrical.
- Other info: Flexible travel required; excellent career growth opportunities.
The predicted salary is between 36000 - 54000 £ per year.
A global Robotics manufacturer is looking for a Field Service Engineer to join their team to cover breakdowns and perform preventative maintenance across the UK. The ideal candidate will be a hard-working and adaptable Engineer with a strong robotics background. Operating across the UK and Ireland, you will be paid door-to-door and all necessary expenses will be paid for by the company whilst working away, along with an impressive company car provided.
Role
- Office Location: West Midlands
- Coverage Area: UK & Ireland
- Salary: £45,000 + great OTE opportunity
- Hours: 37.5 per week
- Benefits: An impressive car provided + fuel card - Great OTE opportunity - Medical care (family) - All necessary expenses paid whilst away - Commission on referrals
Key responsibilities
- Proficient in diagnosing and resolving faults across a wide range of equipment, including mechanical, pneumatic, hydraulic, robotic, and control & safety systems.
- Support the installation, programming, and testing of new systems, as well as modifications and enhancements to existing equipment.
- Provide breakdown assistance both remotely (via telephone) and on-site at customer locations.
- Participate in regular company internal training sessions to maintain and expand technical knowledge in line with new products and services.
- Take part in the 24-hour support hotline on a rota basis, offering telephone troubleshooting and out-of-hours call-out support.
- Collaborate effectively with internal departments to deliver results on time, ensuring customer satisfaction while supporting the company’s long-term objectives.
- Assist with service work, preventative maintenance, and mechanical/electrical upgrades, working to achieve key service objectives such as first-time fix rates and rapid response times.
Key requirements
- Genuine passion for machinery, automation, and robotics, with a strong interest in programming 6-axis robots.
- Some exposure to PLC controls and programming techniques, as well as fault-finding skills — advantageous but not essential.
- Solid mechanical and electrical knowledge, with proven ability to fault-find, problem-solve, and identify issues effectively.
- Flexible approach to work, including the ability to travel and work away at short notice across the UK and Ireland.
- Skilled in managing customer conflict with professionalism, demonstrating excellent time management, and effectively planning and prioritising multiple tasks and projects while ensuring compliance with all regulations.
- Level 3 qualified mechanically or electrically (necessary).
Please apply online or contact kieran.brookes@technical-network.co.uk for a confidential conversation.
Field Service Engineer employer: Technical Network
Contact Detail:
Technical Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the robotics field on LinkedIn or at industry events. You never know who might have a lead on your dream Field Service Engineer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with machinery and robotics. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on common questions for Field Service Engineers. This will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with robotics and any relevant technical skills. We want to see how your background aligns with the Field Service Engineer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about machinery and robotics. We love seeing genuine enthusiasm, so let us know what excites you about this opportunity.
Showcase Problem-Solving Skills: In your application, mention specific examples where you've diagnosed and resolved faults in equipment. We’re looking for engineers who can think on their feet, so share those stories that demonstrate your troubleshooting prowess!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Technical Network
✨Know Your Robotics Inside Out
Make sure you brush up on your robotics knowledge before the interview. Be prepared to discuss specific systems you've worked with, especially 6-axis robots, and any programming techniques you’re familiar with. This will show your genuine passion for machinery and automation.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in previous roles. Think about situations where you had to troubleshoot mechanical, pneumatic, or electrical issues. Being able to articulate these experiences will demonstrate your ability to handle the challenges of a Field Service Engineer.
✨Emphasise Flexibility and Adaptability
Since the role requires travel across the UK and Ireland, highlight your flexibility and willingness to work away from home. Share any past experiences where you adapted quickly to changing circumstances or worked under pressure to meet tight deadlines.
✨Practice Customer Conflict Management
As a Field Service Engineer, you'll need to manage customer relationships effectively. Prepare to discuss how you've handled difficult situations with clients in the past. Show that you can maintain professionalism and resolve conflicts while ensuring customer satisfaction.
