At a Glance
- Tasks: Coordinate vehicle maintenance, manage repairs, and ensure top-notch service standards.
- Company: National vehicle service provider in Coventry with a dynamic team.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Supportive team culture with a focus on customer experience and career development.
- Why this job: Join a fast-paced environment and make a real impact on vehicle maintenance.
- Qualifications: Strong technical background in commercial vehicle maintenance and excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
A national Vehicle service in the Coventry area is looking for two Maintenance Coordinators to join their team. The ideal candidate will be a hard-working and adaptable Coordinator with a strong technical background. Operating in a fast-paced environment, you will report to the Toolroom Manager and support both the Maintenance department and company Suppliers.
Role: Technical Maintenance Coordinator
Location: Coventry
Salary: £36,500
Shift: Days (hybrid – three days in office, two from home)
Hours: 37.5 hours pw
Key Responsibilities:
- Authorise vehicle repairs in line with company policies, budgets, and service standards.
- Review repair history, warranty status, and previous maintenance to avoid unnecessary expenditure.
- Challenge repair costs, labour times, and parts pricing to achieve best value.
- Proactively monitor vehicle downtime and work with repairers to return vehicles to service as quickly as possible.
- Build strong working relationships with external repairers, suppliers, manufacturers, and customers.
- Investigate opportunities to recover costs through warranty claims, goodwill contributions, or supplier accountability.
- Source suitable replacement parts where required to minimise delays.
- Ensure rechargeable repairs are correctly identified, documented, and communicated.
- Monitor maintenance expenditure against agreed budgets and identify opportunities for cost savings.
- Escalate unresolved technical or supplier issues where appropriate.
- Maintain accurate maintenance records and provide performance data and reports as required.
- Support colleagues across the maintenance and customer service teams to deliver an excellent customer experience.
General Responsibilities:
- Comply with all health, safety, environmental, and company policies.
- Deliver excellent customer service to both internal and external stakeholders.
- Attend training and development activities as required.
- Maintain a professional approach and appearance at all times.
- Undertake any other reasonable duties appropriate to the role.
About You: You'll have a strong technical background in commercial vehicle maintenance together with excellent communication and negotiation skills. You are confident making decisions, managing multiple priorities, and balancing customer service with commercial awareness.
Technical Maintenance Coordinator employer: Technical Network Recruitment
As a Shift Quality Engineer at our Telford facility, you will join a forward-thinking team dedicated to excellence in the automotive sector. We pride ourselves on fostering a collaborative work culture that encourages innovation and professional growth, offering extensive training and development opportunities to help you advance your career. With a competitive salary and contributory pension, we ensure that our employees are well-supported while working on exciting projects across Europe.
Contact Details:
Technical Network Recruitment Recruitment Team
