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- Tasks: Join our team to support cabling infrastructure and network hardware at client sites.
- Company: We are a leading provider of connectivity solutions, dedicated to innovation and excellence.
- Benefits: Enjoy competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, gain hands-on experience, and make a real impact in tech.
- Qualifications: Experience in voice and data cabling, with a solid understanding of network infrastructure required.
- Other info: On-call rota includes evenings and weekends; travel to multiple client sites is necessary.
The predicted salary is between 38000 - 53200 £ per year.
We are recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at client sites. The work will include all types of patching, break-fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware (e.g. Server, Network and Storage) and provision of connectivity to DC Hardware. The position will be site based as required and reports to the Service Delivery Manager.
For this role candidates will need to:
- Be able to work on multiple client sites across allocated regions.
- Be available for out of hours working, being part of an on-call rota to include weekends and evenings as business demands.
Responsibilities of our Connectivity & Hardware Support Engineers will include:
- Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.
- Audit and document existing cabling installations.
- Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
- Compile patching schedules as required.
- Utilise Cable Management Software as required for patching planning.
- Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection.
- IMAC-D of all desktop equipment including any peripherals.
- Carry out Data Wiping activities by use of Software tools.
- Carry out all types of patching/jumpering including all types of voice & data, copper & fibre.
- Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.
- Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems.
- Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls.
- Carry out surveys and update drawings and schedules.
- Install and test analogue, digital and VOIP telephone handsets and provide headset support as required.
- Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.
- Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
What we’re looking for in our Connectivity & Hardware Support Engineers:
- Experience of working in Voice and Data Cabling environment.
- Experience of Moves Adds and Changes environment.
- Thorough understanding of modern computer network infrastructure.
- Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques.
- Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems.
- Good knowledge of Service Now (and other Process and Asset Management Tools).
- Good knowledge of Server Patching.
- Knowledge of LAN / WAN and Active devices.
- Able to use all types of Modern Hand Held Cable Standards Testers.
- Able to use light Source and Power Meter.
Locations
Data Center Engineer employer: Technical Global Solutions
Contact Detail:
Technical Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Center Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Cable Management Software and modern handheld cable testers. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Network with professionals in the data centre industry, especially those who work in similar roles. Attend relevant meetups or online forums where you can learn from their experiences and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed cabling infrastructure or network hardware support. Having concrete examples ready will show your problem-solving skills and practical knowledge, which are crucial for this position.
✨Tip Number 4
Be ready to demonstrate your flexibility and commitment to working out of hours, as this role requires being part of an on-call rota. Highlight any previous experience you have with similar schedules to reassure us of your reliability.
We think you need these skills to ace Data Center Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in voice and data cabling, as well as any practical knowledge of fibre and copper cabling. Emphasise your familiarity with network infrastructure and any previous roles that involved similar responsibilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Data Center Engineer role. Mention specific skills that align with the job description, such as your experience with patching, break-fix activities, and using cable management software.
Showcase Relevant Certifications: If you have any certifications related to networking, cabling, or IT infrastructure, be sure to include them in your application. This can set you apart from other candidates and demonstrate your commitment to the field.
Highlight Problem-Solving Skills: Given the technical nature of the role, it's important to showcase your problem-solving abilities. Provide examples in your application of how you've successfully diagnosed and resolved issues in previous positions, particularly in a cabling or network environment.
How to prepare for a job interview at Technical Global Solutions
✨Showcase Your Technical Skills
Make sure to highlight your experience with voice and data cabling, as well as your understanding of modern computer network infrastructure. Be prepared to discuss specific projects where you’ve successfully implemented cabling solutions or resolved technical issues.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to share examples of how you've tackled challenges in previous roles. Discuss your approach to fault finding on copper and fibre cabling infrastructure, and how you ensure that all tasks are completed within SLA.
✨Familiarise Yourself with Tools and Software
Since knowledge of Service Now and cable management software is essential, take some time to review these tools before your interview. Being able to discuss how you’ve used them in past roles will show your preparedness and relevance to the position.
✨Prepare for Practical Scenarios
Expect to be asked about practical scenarios related to rack and stack of server hardware or performing network hardware break-fix activities. Brush up on your technical knowledge and be ready to explain your process step-by-step.
