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For Companies At a Glance
- Tasks: Provide technical support and training to customers while solving mechanical challenges.
- Company: Established high-tech engineering company with a focus on innovation.
- Benefits: Generous salary, hands-on experience, and opportunities for professional growth.
- Why this job: Join a dynamic team and apply your mechanical skills in a cutting-edge environment.
- Qualifications: HNC/HND in Mechanical Engineering and strong customer-facing skills.
- Other info: Enjoy diverse daily challenges and occasional travel to customer sites.
The predicted salary is between 36000 - 60000 £ per year.
Do you have a Mechanical Engineering qualification, proven technical support experience and an aptitude for solving challenging problems? An established high-tech engineering company seeks a customer focused individual who has worked within a mechanical engineering environment and who has good diagnostic skills. This is fully on site with occasional travel to customer sites.
The ideal candidate will bring:
- A minimum of a HNC/HND in a Mechanical Engineering discipline.
- Excellent customer-facing skills and documentation skills.
- Hands-on diagnostic skills within a mechanical engineering environment.
- The ability to present technical subjects with clarity.
- Good time management skills.
The successful candidate will support both customers and sales teams with technical matters - via phone and email as well as assisting with customer visits and product training. You will also support new product introduction, keeping up to date on new and existing products. This role offers daily diverse challenges, the opportunity to use your mechanical knowledge within a cutting edge environment and opportunities to broaden your knowledge. A full driving license is required and you must have full eligibility to work in the UK.
Mechanical Support Engineer employer: Technical Futures.
Contact Detail:
Technical Futures. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mechanical Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the mechanical engineering field and let them know you're on the hunt for a Mechanical Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Think about real-life scenarios where you've solved problems or helped customers, as these will come in handy when showcasing your hands-on diagnostic skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or a networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Mechanical Support Engineer position. We love seeing applications directly from candidates who are eager to join our high-tech engineering team!
We think you need these skills to ace Mechanical Support Engineer
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your HNC/HND in Mechanical Engineering right at the start. We want to see that you've got the technical background to back up your application!
Demonstrate Your Customer Skills: Since this role is all about customer support, share examples of how you've successfully interacted with clients in the past. We love seeing those excellent customer-facing skills in action!
Be Clear and Concise: When you're writing your application, keep it straightforward. We appreciate clarity, especially when it comes to presenting technical subjects. Make it easy for us to see your strengths!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Technical Futures.
✨Know Your Mechanical Stuff
Brush up on your mechanical engineering principles and be ready to discuss them. Make sure you can explain complex concepts clearly, as you'll need to present technical subjects with clarity during the interview.
✨Show Off Your Customer Skills
Since this role is customer-focused, prepare examples of how you've successfully interacted with clients in the past. Think about times when you solved a problem for a customer or provided exceptional support.
✨Demonstrate Your Diagnostic Skills
Be prepared to tackle some hypothetical scenarios or problems during the interview. Practice explaining your thought process and how you approach diagnosing issues in a mechanical environment.
✨Time Management Matters
Think of instances where you've had to manage multiple tasks or projects simultaneously. Be ready to share how you prioritised your workload and met deadlines, as good time management skills are essential for this role.
