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- Tasks: Join us as a Sales Operations & CRM Administrator to optimise our sales infrastructure and CRM system.
- Company: We're an established tech company leading the way in automation technology.
- Benefits: Work in a supportive environment with a passionate global team, fully office-based.
- Why this job: Make a real impact on business systems while collaborating with talented professionals.
- Qualifications: Degree in Business Administration or related field; experience in sales operations is essential.
- Other info: Applicants must be eligible to work in the UK long term.
The predicted salary is between 28800 - 43200 £ per year.
An established technology company is looking for a Sales Operations & CRM Administrator to join their Sales department. As the new CRM and Sales Operations Administrator, you'll play a pivotal role in optimizing the sales infrastructure, ensuring data accuracy, and driving the usability and effectiveness of the CRM system company-wide. You will play a key part in enhancing the productivity and efficiency of the sales teams.
Key Responsibilities:
- Lead the ongoing development, maintenance, and optimization of the CRM platform across departments.
- Ensure CRM data integrity, accurate coding, and streamlined usability to support business operations.
- Collaborate with sales, marketing, and customer success teams to align CRM capabilities with business goals.
- Monitor, analyze, and report on sales performance metrics to guide strategic decision-making.
- Identify opportunities for process improvement and implement best practices in sales operations.
What you should bring:
- A degree or HNC/D in Business Administration or a related field (essential).
- Proven experience in sales operations, sales data analysis, or a similar analytical/commercial function.
- Strong proficiency in CRM systems (e.g., Salesforce, HubSpot, Dynamics, etc.) and tools used in sales performance analysis.
- Meticulous attention to data detail with an eye for process efficiency and user adoption.
- Excellent communication skills with the ability to liaise effectively across departments and technical teams.
- Strong communication and presentation skills.
Why Join?
- Be part of an innovative company shaping the future of automation technology.
- Collaborate with a skilled, supportive, and passionate global team.
- Opportunity to influence and evolve core business systems.
Applicants must be eligible to work in the UK long term. Fully office based.
Sales Operations & CRM Administrator employer: Technical Futures Ltd
Contact Detail:
Technical Futures Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations & CRM Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, such as Salesforce or HubSpot. Having hands-on experience or certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the company to gain insights into their sales operations and CRM practices. This can provide you with valuable information that you can reference during your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved sales processes or data integrity in previous roles. Being able to demonstrate your impact will show your potential value to the team.
✨Tip Number 4
Stay updated on the latest trends in sales operations and CRM technologies. Showing that you're knowledgeable about industry advancements can impress interviewers and highlight your commitment to continuous improvement.
We think you need these skills to ace Sales Operations & CRM Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations and CRM systems. Use specific examples that demonstrate your proficiency with tools like Salesforce or HubSpot, and showcase your analytical skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities listed, particularly in optimising CRM systems and enhancing sales team productivity.
Highlight Key Skills: Emphasise your attention to detail and communication skills in both your CV and cover letter. Provide examples of how you've successfully collaborated with different teams to improve processes or drive results.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at Technical Futures Ltd
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM systems like Salesforce or HubSpot. Be prepared to discuss specific examples of how you've optimised CRM platforms in previous roles, as this will demonstrate your capability to lead the ongoing development and maintenance of their system.
✨Demonstrate Analytical Skills
Since the role involves monitoring and analysing sales performance metrics, come equipped with examples of how you've used data analysis to drive strategic decisions. This could include discussing tools you've used or processes you've improved based on your findings.
✨Emphasise Collaboration
The position requires working closely with various teams, so be ready to share experiences where you've successfully collaborated with sales, marketing, or customer success teams. Highlight your communication skills and how they helped align CRM capabilities with business goals.
✨Prepare for Process Improvement Questions
Expect questions about identifying opportunities for process improvement. Think of specific instances where you implemented best practices in sales operations and the positive impact it had on efficiency and productivity.
