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- Tasks: Provide technical support, manage product demos, and deliver training for high-tech electronic products.
- Company: Thriving High-Tech Company with a focus on defence and security.
- Benefits: Hybrid working, travel opportunities, and comprehensive training provided.
- Why this job: Join a dynamic team and make a real impact in the defence sector.
- Qualifications: Degree in Electronics Engineering or equivalent, with technical support experience.
- Other info: Exciting travel opportunities, both domestically and internationally.
A Technical Support Engineer with strong interpersonal skills and the ability to set up and demonstrate a range of defence/security related electronic products and systems will provide technical support, manage product demonstrations and deliver training for a thriving High-Tech Company. Training provided. Travel will be required for approximately 25% of the time including internationally.
Applications are welcome from Engineers who may have experience of setting up demonstrations and equipment such as sensors, radar, broadcast, audio/video, or cameras. You may be a hobbyist or have worked in the Defence sector. You must be able to work independently and have excellent customer facing skills.
Ideally qualified to Degree level (or equivalent technical qualification) in an Electronics Engineering discipline, you’ll hold a full driving license and be willing and able to travel both domestically and internationally. Hybrid working available.
Key Requirements:- Electronic Engineering related qualification (Degree/HNC/HND).
- Proven experience of Electronic systems such as radar, security sensor systems or similar.
- Technical support experience.
- Full Driving License & ability to travel to deliver demonstrations and training.
- Excellent customer facing skills.
In this Technical Support Engineer role you will support customers with technical queries, providing training and setting up and undertaking product demonstrations. Reporting to the COO and working closely with project engineers, sales and engineering teams; you will take responsibility for achieving resolution of technical issues with the radar equipment, ensuring demo sites are fully operational and compliant.
If you have a background in or have a keen interest in providing technical/field support within a defence electronic environment and thrive on working closely with customers – please apply in confidence for full details.
Technical Support Engineer in Great Chesterford employer: Technical Futures Ltd
Contact Detail:
Technical Futures Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Great Chesterford
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence and electronics sectors. Attend industry events or webinars where you can meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Practice your demo skills! Since this role involves setting up and demonstrating products, get comfortable with explaining technical concepts clearly. You could even do mock demos for friends or family to build your confidence.
✨Tip Number 3
Tailor your approach! When you’re applying, make sure to highlight your customer-facing skills and any relevant experience with electronic systems. Show us how you can bring value to our team by connecting your background to the job requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that interview!
We think you need these skills to ace Technical Support Engineer in Great Chesterford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and any relevant experience you have with electronic systems like radar or sensors. We want to see how your background aligns with the role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your customer-facing experience and any training or demonstrations you've conducted. It’ll show us you’re genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Technical Futures Ltd
✨Know Your Tech
Brush up on your knowledge of electronic systems, especially radar and security sensors. Be ready to discuss your hands-on experience with these technologies, as well as any relevant projects or hobbies that showcase your skills.
✨Show Off Your Interpersonal Skills
Since this role requires excellent customer-facing skills, prepare examples of how you've successfully communicated technical information to non-technical audiences. Think about times when you resolved customer issues or delivered training sessions.
✨Demonstrate Your Problem-Solving Ability
Be prepared to tackle hypothetical technical issues during the interview. Practice articulating your thought process and how you would approach troubleshooting problems with electronic systems, as this will show your analytical skills.
✨Travel Readiness
Since travel is a part of the job, express your willingness and enthusiasm for it. Share any previous experiences where you had to travel for work or training, and how you managed those responsibilities effectively.
