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For Companies At a Glance
- Tasks: Support customers with technical queries and assist in new product development.
- Company: Established technology company with a focus on high-tech engineering.
- Benefits: Generous salary package and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: HNC/HND or Degree in Electrical Engineering; customer-facing skills required.
- Other info: Office-based role with occasional client travel; great for hands-on engineers.
The predicted salary is between 36000 - 60000 £ per year.
Overview
A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will play a key role within the European Technical Centre of an established Technology Company. Competitive salary package on offer.
Responsibilities
- Support customers via phone or email with technical queries
- Undertake new product development proposal activities
- Process requests for special products
- Support sales with application development and customer visits
Qualifications
- HNC/HND or Degree in Electrical Engineering or similar discipline
- Previous experience of working in a technical support or applications engineering role
- Hands-on electrical engineering diagnostic and fault-finding abilities
- Good customer facing skills
- Experience with Electric Drives, PLCs and/or serial interfaces would be a distinct advantage
- Full eligibility to work in the UK
- Full driving license
- Willingness to be fully office based with occasional travel to clients
Electrical Support Engineer in England employer: Technical Futures Ltd
Contact Detail:
Technical Futures Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Support Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the electrical engineering field and let them know you're on the hunt for an Electrical Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to showcase your problem-solving abilities with real-life examples. We want to see how you tackle challenges head-on!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’re always looking for passionate individuals like you, so make sure your application stands out by highlighting your hands-on experience and customer-facing skills.
We think you need these skills to ace Electrical Support Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electrical engineering background and any relevant experience in technical support. We want to see how your skills match the job description, so don’t be shy about showcasing your hands-on diagnostic abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Electrical Support Engineer role. Mention your customer-facing skills and problem-solving abilities, and let us know what excites you about working with us.
Showcase Relevant Experience: If you've worked with Electric Drives, PLCs, or serial interfaces, make sure to highlight that experience. We love seeing candidates who can bring practical knowledge to the table, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Technical Futures Ltd
✨Know Your Stuff
Make sure you brush up on your electrical engineering knowledge, especially around Electric Drives and PLCs. Be ready to discuss your hands-on experience with diagnostic and fault-finding tasks, as this will show your technical prowess.
✨Customer Skills Matter
Since the role involves supporting customers, practice how you would handle technical queries over the phone or via email. Think of examples where you've successfully resolved customer issues in the past, as this will highlight your customer-facing skills.
✨Showcase Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your problem-solving skills can benefit the company.
✨Be Ready for Application Development Talk
Familiarise yourself with application development processes and be prepared to discuss how you can support sales with this. Think about any relevant experiences you have that could demonstrate your ability to contribute to new product development proposals.
