At a Glance
- Tasks: Build relationships with clients and drive their success through strategic solutions.
- Company: Join TECHNIA, a forward-thinking company in Milton Keynes.
- Benefits: Enjoy a competitive salary, private medical insurance, and up to 30 holidays.
- Why this job: Make a real impact by helping clients grow and succeed.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Dynamic role with opportunities for travel and professional development.
The predicted salary is between 36000 - 60000 £ per year.
TECHNIA is seeking a Client Solutions Executive to join our team. You will join us on a full-time, permanent basis based in Milton Keynes, and in return, you will receive a competitive salary.
The Client Solutions Executive role: We’re looking for a Client Solutions Executive to join our team and play a key role in driving customer success and business growth. In this role, you’ll act as the main point of contact for assigned clients, ensuring their satisfaction, identifying growth opportunities, and driving business success through meaningful partnerships.
What You’ll Do:
- Build and nurture long-term relationships with our clients, ensuring their satisfaction and loyalty.
- Manage and develop House Accounts, identifying opportunities to expand engagement and revenue.
Key Responsibilities our Client Solutions Executive will undertake:
- Serve as the primary point of contact for assigned client accounts.
- Develop sales opportunities within the assigned accounts by researching and identifying potential growth areas.
- Build and maintain long-term relationships with key stakeholders.
- Actively engage with prospective contacts using all communication channels, including warm and cold telephone contact, to explore needs and how our offerings may add value resulting in new business.
- Understand client goals and develop strategies to meet their business needs.
- Monitor account performance and ensure deliverables are met on time and within budget.
- Identify opportunities to upsell or cross-sell additional services or products.
- Collaborate with internal teams (e.g., sales, marketing, support) to ensure client satisfaction.
- Provide regular reports and updates to clients and internal stakeholders.
- Handle contract renewals, negotiations, and support retention strategies.
- Resolve client issues in a timely and professional manner.
- Ensure that all information is correctly captured in CRM.
Experience, skills, and knowledge we are looking for in our Client Solutions Executive:
- Experience in account management, customer success, or client-facing roles.
- Strong communication, negotiation, and interpersonal skills.
- Ability to manage multiple projects in a fast-paced environment.
- Proficiency with CRM tools (Salesforce, HubSpot) and Microsoft Office.
- Industry or product knowledge (e.g., SaaS, engineering services) a plus.
- Excellent verbal, written, and presentation skills.
- Active listening and conflict resolution with empathy and high emotional intelligence.
- Client relationship building with strong rapport.
- Detail-oriented, strategic thinker, and able to multitask.
- Experience in contract negotiations and meticulous document/proposal creation.
- Team player.
- Willingness to travel, including overseas.
We value our employees and, as our Client Solutions Executive, we offer you:
- Competitive Salary.
- Private medical insurance & Cash Back Medical & Life assurance.
- Cycle to work scheme.
- Employee assistance program.
- Professional membership fee contribution.
- Up to 30 holidays + 8 bank holidays.
- Plus other benefits.
If you think this role is for you and you have what it takes to be successful as our Client Solutions Executive, then click ‘apply’ today - we would like to hear from you.
Client Solutions Executive employer: Technia
Contact Detail:
Technia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Solutions Executive
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Solutions Executive role.
✨Tip Number 2
Prepare for those interviews by researching TECHNIA and understanding their client base. We want you to show how you can add value and drive customer success right from the get-go!
✨Tip Number 3
Practice your pitch! You’ll need to communicate effectively with clients, so rehearse how you’d explain your approach to building relationships and identifying growth opportunities. We’re rooting for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our team as a Client Solutions Executive.
We think you need these skills to ace Client Solutions Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Solutions Executive role. Highlight your experience in account management and client relationships, as these are key to what we’re looking for!
Showcase Your Skills: Don’t forget to emphasise your communication and negotiation skills. We want to see how you can build long-term relationships with clients, so share examples of how you've done this in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your relevant experience and achievements at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Technia
✨Know Your Clients
Before the interview, research TECHNIA and its clients. Understand their business model, key services, and recent news. This will help you demonstrate your knowledge of client needs and how you can contribute to their success.
✨Showcase Your Communication Skills
As a Client Solutions Executive, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, whether through negotiations or resolving issues. Practise articulating your thoughts clearly and confidently.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified growth opportunities or resolved client issues. Be ready to discuss these examples during the interview, highlighting your strategic thinking and ability to manage multiple projects.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and expectations for the Client Solutions Executive role. This shows your genuine interest and helps you assess if it's the right fit for you.