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- Tasks: Lead the Alerting & Incident Management platform, enhancing reliability and customer satisfaction.
- Company: Join a cutting-edge company transforming observability with a full-stack platform.
- Benefits: Enjoy flexible work options and a culture that values innovation and collaboration.
- Why this job: Be at the forefront of engineering and product strategy, making a real impact.
- Qualifications: 5+ years in software engineering or infrastructure, with strong incident management expertise.
- Other info: Ideal for those passionate about mentoring and driving product excellence.
The predicted salary is between 48000 - 72000 £ per year.
MY client are transforming observability with a modern, full-stack platform that delivers logs, metrics, traces, and security monitoring — cutting costs by up to 70% while boosting efficiency.
They are looking for a Lead SRE to own and elevate our Alerting & Incident Management platform. You’ll be the driving force behind reliability, customer satisfaction, and product excellence — ensuring smooth alert management, fewer engineering interruptions, and a best-in-class incident response experience.
This role blends technical depth, customer impact, and product strategy — perfect for someone who thrives at the intersection of engineering, incident response, and product innovation.
What You’ll Do
- Champion customer experience by speeding up alert resolution and reducing interruptions for engineers.
- Build solutions to common pain points, shaping roadmaps, documentation, and technical knowledge.
- Develop benchmarking tools to improve performance, reliability, and scalability.
- Stay ahead of incident management trends to drive new workflows and product improvements.
- Mentor teams and lead with clear, impactful communication.
What We’re Looking For
- 5+ years in software engineering, DevTools, or infrastructure.
- Strong expertise in incident management, alert routing, and large-scale orchestration.
- SaaS or incident management platform experience (PagerDuty, OpsGenie, etc. a plus).
- Solid technical foundation with cloud/distributed systems.
- Excellent communicator, comfortable working across US/IL time zones.
- Bonus: leadership experience, SRE/DevOps background, knowledge of SLO/SLA practices.
Lead Site Reliability Engineer employer: TechNET IT Recruitment Ltd
Contact Detail:
TechNET IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in incident management and alerting systems. Being knowledgeable about tools like PagerDuty or OpsGenie can give you an edge, as it shows your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the SRE community. Engaging in discussions on platforms like LinkedIn or relevant forums can help you gain insights into the role and potentially connect you with someone at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with cloud and distributed systems in detail. Be ready to share specific examples of how you've improved reliability and performance in past roles, as this will demonstrate your technical depth.
✨Tip Number 4
Showcase your leadership skills by discussing any mentoring or team-leading experiences. Highlighting your ability to communicate effectively across different time zones will be crucial, especially since this role involves collaboration with teams in the US and IL.
We think you need these skills to ace Lead Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software engineering, incident management, and any SaaS platforms you've worked with. Use specific examples that demonstrate your expertise in alert routing and large-scale orchestration.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving customer experience and reliability. Mention how your background aligns with the responsibilities of the Lead Site Reliability Engineer role and provide insights into your approach to incident management.
Showcase Technical Skills: Include a section in your application that outlines your technical skills, particularly those related to cloud/distributed systems and any tools you’ve used for incident management. This will help demonstrate your fit for the role.
Highlight Leadership Experience: If you have leadership experience, be sure to mention it. Discuss how you've mentored teams or led projects, as this is a key aspect of the role. Provide examples of how your communication skills have positively impacted team dynamics.
How to prepare for a job interview at TechNET IT Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with incident management and alert routing. Highlight specific projects where you've improved reliability or reduced downtime, as this will demonstrate your technical depth and relevance to the role.
✨Emphasise Customer Experience
Since the role focuses on enhancing customer satisfaction, share examples of how you've championed customer experience in previous positions. Discuss any initiatives you've led that resulted in faster alert resolution or improved communication during incidents.
✨Demonstrate Leadership Skills
Even if you haven't held a formal leadership position, illustrate your ability to mentor and guide teams. Prepare anecdotes that showcase your impactful communication style and how you've influenced others to adopt best practices in incident management.
✨Stay Current with Industry Trends
Research the latest trends in incident management and observability tools. Be ready to discuss how these trends could be applied to improve workflows and product offerings at the company, showing that you're proactive and forward-thinking.
