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For Companies At a Glance
- Tasks: Lead the Alerting & Incident Management platform, ensuring reliability and customer satisfaction.
- Company: Join a cutting-edge company transforming observability with a modern, full-stack platform.
- Benefits: Enjoy flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of engineering innovation while making a real impact on customer experience.
- Qualifications: 5+ years in software engineering or infrastructure, with strong incident management expertise.
- Other info: Ideal for those who thrive in dynamic environments and enjoy mentoring teams.
The predicted salary is between 48000 - 72000 £ per year.
MY client are transforming observability with a modern, full-stack platform that delivers logs, metrics, traces, and security monitoring — cutting costs by up to 70% while boosting efficiency.
They are looking for a Lead SRE to own and elevate our Alerting & Incident Management platform. You’ll be the driving force behind reliability, customer satisfaction, and product excellence — ensuring smooth alert management, fewer engineering interruptions, and a best-in-class incident response experience.
This role blends technical depth, customer impact, and product strategy — perfect for someone who thrives at the intersection of engineering, incident response, and product innovation.
What You’ll Do
- Champion customer experience by speeding up alert resolution and reducing interruptions for engineers.
- Build solutions to common pain points, shaping roadmaps, documentation, and technical knowledge.
- Develop benchmarking tools to improve performance, reliability, and scalability.
- Stay ahead of incident management trends to drive new workflows and product improvements.
- Mentor teams and lead with clear, impactful communication.
What We’re Looking For
- 5+ years in software engineering, DevTools, or infrastructure.
- Strong expertise in incident management, alert routing, and large-scale orchestration.
- SaaS or incident management platform experience (PagerDuty, OpsGenie, etc. a plus).
- Solid technical foundation with cloud/distributed systems.
- Excellent communicator, comfortable working across US/IL time zones.
- Bonus: leadership experience, SRE/DevOps background, knowledge of SLO/SLA practices.
Lead Site Reliability Engineer employer: TechNET IT Recruitment Ltd
Contact Detail:
TechNET IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in incident management and alerting systems. Being knowledgeable about tools like PagerDuty or OpsGenie can give you an edge, as it shows your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the SRE community. Engaging in discussions on platforms like LinkedIn or attending relevant meetups can help you gain insights into what companies are looking for and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with cloud and distributed systems in detail. Be ready to share specific examples of how you've improved reliability and performance in past roles, as this will demonstrate your technical depth.
✨Tip Number 4
Showcase your leadership skills by discussing any mentoring or team-leading experiences you have. Highlighting your ability to communicate effectively across different time zones will also be beneficial, especially for a role that requires collaboration.
We think you need these skills to ace Lead Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software engineering, incident management, and any SaaS platforms you've worked with. Use specific examples that demonstrate your expertise in alert routing and large-scale orchestration.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving customer experience and reliability. Mention how your background aligns with the responsibilities of the Lead Site Reliability Engineer role and provide insights into your approach to incident management.
Showcase Technical Skills: Include a section in your application that outlines your technical skills, particularly those related to cloud/distributed systems and any tools you’ve used for incident management. This will help demonstrate your solid technical foundation.
Highlight Leadership Experience: If you have leadership experience, be sure to mention it. Discuss how you've mentored teams or led projects, as this is a key aspect of the role. Provide examples of impactful communication and collaboration across different time zones.
How to prepare for a job interview at TechNET IT Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with incident management and alert routing. Highlight specific tools you've used, such as PagerDuty or OpsGenie, and share examples of how you've improved reliability and performance in previous roles.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on enhancing customer experience, think of ways you've championed customer satisfaction in past positions. Be ready to discuss how you’ve resolved alerts quickly and reduced interruptions for engineering teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Prepare to explain how you would handle specific incidents or improve workflows based on current trends in incident management.
✨Emphasise Communication Skills
As a Lead SRE, clear communication is key. Be ready to discuss how you've mentored teams or communicated complex technical concepts to non-technical stakeholders, especially across different time zones.
