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- Tasks: Lead the Alerting & Incident Management platform, ensuring reliability and customer satisfaction.
- Company: Join a cutting-edge company transforming observability with a modern, full-stack platform.
- Benefits: Enjoy flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of engineering innovation while making a real impact on customer experience.
- Qualifications: 5+ years in software engineering or infrastructure, with strong incident management expertise.
- Other info: Ideal for those who thrive in dynamic environments and enjoy mentoring teams.
The predicted salary is between 48000 - 72000 £ per year.
MY client are transforming observability with a modern, full-stack platform that delivers logs, metrics, traces, and security monitoring — cutting costs by up to 70% while boosting efficiency.
They are looking for a Lead SRE to own and elevate our Alerting & Incident Management platform. You’ll be the driving force behind reliability, customer satisfaction, and product excellence — ensuring smooth alert management, fewer engineering interruptions, and a best-in-class incident response experience.
This role blends technical depth, customer impact, and product strategy — perfect for someone who thrives at the intersection of engineering, incident response, and product innovation.
What You’ll Do
- Champion customer experience by speeding up alert resolution and reducing interruptions for engineers.
- Build solutions to common pain points, shaping roadmaps, documentation, and technical knowledge.
- Develop benchmarking tools to improve performance, reliability, and scalability.
- Stay ahead of incident management trends to drive new workflows and product improvements.
- Mentor teams and lead with clear, impactful communication.
What We’re Looking For
- 5+ years in software engineering, DevTools, or infrastructure.
- Strong expertise in incident management, alert routing, and large-scale orchestration.
- SaaS or incident management platform experience (PagerDuty, OpsGenie, etc. a plus).
- Solid technical foundation with cloud/distributed systems.
- Excellent communicator, comfortable working across US/IL time zones.
- Bonus: leadership experience, SRE/DevOps background, knowledge of SLO/SLA practices.
Lead Site Reliability Engineer employer: TechNET IT Recruitment Ltd
Contact Detail:
TechNET IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in incident management and alerting systems. Being knowledgeable about tools like PagerDuty or OpsGenie can give you an edge, as it shows your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the SRE community. Engaging in discussions on platforms like LinkedIn or relevant forums can help you gain insights into what companies are looking for and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with cloud and distributed systems in detail. Be ready to share specific examples of how you've improved reliability and performance in past roles, as this will demonstrate your technical depth.
✨Tip Number 4
Showcase your leadership skills by discussing any mentoring or team-leading experiences you have. Highlighting your ability to communicate effectively across different time zones will also be beneficial, especially for a role that requires collaboration.
We think you need these skills to ace Lead Site Reliability Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Lead Site Reliability Engineer position. Understand the key responsibilities and required skills, especially around incident management and alerting.
Tailor Your CV: Customise your CV to highlight relevant experience in software engineering, DevTools, and incident management. Emphasise any leadership roles or projects that showcase your ability to improve reliability and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that connects your background with the company's mission. Discuss how your experience aligns with their goals of enhancing alert management and incident response, and mention any specific tools or platforms you have worked with.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to convey complex ideas clearly. Use concise language and structure your documents logically to demonstrate your communication prowess.
How to prepare for a job interview at TechNET IT Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with incident management and alert routing. Highlight specific tools you've used, such as PagerDuty or OpsGenie, and share examples of how you've improved reliability and performance in previous roles.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on enhancing customer experience, think of instances where you've successfully resolved alerts quickly or reduced interruptions for engineers. Be ready to explain your approach to prioritising customer satisfaction in your work.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Prepare to discuss how you would handle specific incidents or improve workflows based on current trends in incident management.
✨Emphasise Communication Skills
As a Lead SRE, clear communication is key. Be ready to discuss how you've mentored teams or communicated complex technical concepts to non-technical stakeholders. This will demonstrate your ability to lead effectively across different time zones.
