At a Glance
- Tasks: Support and maintain enterprise-class infrastructure in a fast-paced environment.
- Company: Leading UK technology services provider with a focus on growth and employee investment.
- Benefits: Up to £45,000 salary, 25 days leave, birthday off, pension scheme, and ongoing development.
- Other info: Opportunities for long-term career progression and security clearance sponsorship.
- Why this job: Join a dynamic team and work with cutting-edge technology while advancing your career.
- Qualifications: Experience with server, storage, networking hardware, and excellent customer service skills.
The predicted salary is between 40000 - 50000 £ per year.
Salary
Up to £45,000 + Excellent Benefits
Our client is a leading UK technology services provider, delivering enterprise Cloud, Connectivity and Managed IT solutions to a broad portfolio of customers across both the public and private sectors.
Due to continued growth, they are looking to appoint a
Data Centre Operations Technician to join their Newcastle-based operations team.
This is an excellent opportunity to join a business that invests heavily in its people whilst working with enterprise-class infrastructure in a fast-paced, customer-focused environment.
The Role
You'll be responsible for supporting a wide variety of customer environments, ensuring critical infrastructure is deployed, maintained and supported to the highest standards.
Key responsibilities include
- Installing, configuring and deploying enterprise server, storage and networking hardware.
- Rack & stack installations, hardware upgrades and break/fix activities.
- Fibre and copper patching, structured cabling and connectivity troubleshooting.
- Managing incidents and requests through the internal ticketing system, ensuring SLA compliance.
- Maintaining accurate asset records and supporting data centre capacity management.
- Working closely with internal engineering and operations teams to deliver customer solutions.
- Following strict change control procedures whilst maintaining excellent operational standards.
About You
You'll ideally have experience with
- Server, storage and networking hardware deployment.
- Rack & stack installations.
- Hardware break/fix and component replacement.
- Structured cabling (copper and fibre).
- LAN connectivity troubleshooting.
- Working within SLA-driven support environments.
- Delivering excellent customer service and technical support.
- Experience within managed hosting or enterprise cloud environments.
- Knowledge of DCIM platforms (particularly NLyte).
- Experience supporting enterprise infrastructure.
- Familiarity with ITIL best practices and change management.
- What's on Offer
- Salary up to
- £45,000
- 25 days annual leave, plus the option to purchase an additional 5 days
- Birthday day off
- Pension scheme with life assurance
- Employee Assistance Programme
- Ongoing learning and development opportunities
- Long-term career progression within a growing technology organisation
- Security clearance sponsorship
Applicants must be eligible to obtain UK Security Clearance (SC & BPSS).
A full UK driving licence and access to a personal vehicle are essential due to occasional travel between sites.
If you're a hands-on Data Centre professional looking to work with enterprise infrastructure in a business that values technical excellence and continuous development, we'd love to hear from you.
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Datacenter Technician employer: TechNET IT Recruitment Ltd
TechNET IT Recruitment Ltd is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to advance their careers in data architecture and AI. With a strong emphasis on employee growth, you will have access to mentorship opportunities and the chance to lead projects that shape the future of data solutions on Microsoft Fabric and Azure. Located in a vibrant tech hub, the company offers a dynamic environment where your contributions are valued and rewarded.
Contact Details:
TechNET IT Recruitment Ltd Recruitment Team
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We think you need these skills to ace Datacenter Technician
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