At a Glance
- Tasks: Manage multiple retail technology projects and coordinate cross-functional teams.
- Company: Growing tech business delivering solutions to major retail organisations.
- Benefits: Competitive salary, car allowance, hybrid working, and private healthcare.
- Other info: High level of autonomy and excellent career growth opportunities.
- Why this job: Join a fast-paced environment and make an impact on enterprise retail projects.
- Qualifications: Experience in technology project delivery and strong communication skills.
The predicted salary is between 60000 - 60000 £ per year.
Are you ready to apply? Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Gloucestershire - Hybrid Working
Circa £60,000 + Car Allowance + Benefits
About the Company
Our client is a growing technology business delivering specialist solutions into major retail organisations across the UK and internationally. Due to continued growth and increasing customer demand, they are looking to hire an experienced Project Manager to support the delivery and ongoing management of enterprise customer initiatives. This is an excellent opportunity to join a collaborative and fast-paced environment where you'll play a key role in managing customer delivery activity across a varied portfolio of retail technology projects and change initiatives.
The Role
This position sits within the delivery and change function and will involve working closely with enterprise customers, internal technical teams, and senior stakeholders to coordinate multiple concurrent projects and workstreams. The successful candidate will help drive organisation, visibility, and delivery across a busy and evolving customer environment. This is not a traditional single-project environment, so the role requires someone comfortable managing multiple priorities, coordinating cross-functional teams, and building strong customer relationships within fast-moving, enterprise businesses.
Responsibilities
- Managing multiple concurrent customer projects and delivery workstreams
- Acting as a key point of contact for enterprise retail customers
- Coordinating internal teams across development, support, training, and technical services
- Managing timelines, priorities, risks, dependencies, and delivery milestones
- Supporting requirement gathering and translating customer needs into actionable plans
- Providing clear project updates and stakeholder communication
- Driving structure, organisation, and visibility across customer activity
- Supporting implementation, rollout, and transition into support
- Working collaboratively across technical and operational teams
Experience Required
- Proven experience delivering technology projects or customer programmes
- Experience working within retail technology, ERP, SaaS, or enterprise systems environments
- Retail systems experience (EPOS, ERP, RFID, Omnichannel, Loyalty etc.)
- Strong stakeholder management and customer-facing communication skills
- Experience managing multiple workstreams simultaneously
- Strong organisational and problem-solving capabilities
- Comfortable working within fast-paced or evolving business environments
- Ability to coordinate cross-functional teams effectively
Desirable Experience
- Supplier-side, consultancy, or client-facing delivery experience
- Experience with Jira, Confluence, Trello, or Microsoft Project
- Retail transformation or systems implementation experience
What's on Offer
- Salary circa £60,000
- Car allowance / company vehicle
- Pension contribution
- Private healthcare
- Hybrid working model
- Opportunity to work with major enterprise retail customers
- High level of autonomy and ownership within a growing business
If you're an experienced delivery professional with a background in retail technology and enjoy working in customer-facing project environments, we'd love to hear from you.
Retail Project Manager (Not Specified) employer: Technet IT Recruitment Limited
Join a dynamic and innovative technology business in Gloucestershire, where you'll thrive in a collaborative and fast-paced environment as a Retail Project Manager. With a competitive salary, car allowance, and benefits like private healthcare and a hybrid working model, this role offers significant autonomy and the chance to work with major enterprise retail customers, fostering both personal and professional growth.
Contact Details:
Technet IT Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Project Manager (Not Specified)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Technet IT Recruitment Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Technet IT Recruitment Limited!
We think you need these skills to ace Retail Project Manager (Not Specified)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Technet IT Recruitment Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Technet IT Recruitment Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Technet IT Recruitment Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Technet IT Recruitment Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
