At a Glance
- Tasks: Design and implement solutions using Dynamics 365 CRM and Power Platform.
- Company: Join TechLabs London, a fast-growing Microsoft Premium Partner.
- Benefits: Remote work options, skill development, and ownership of client relationships.
- Other info: Collaborative team environment with opportunities for career growth.
- Why this job: Make a real impact in the housing sector with innovative technology.
- Qualifications: Experience in Dynamics 365 CRM and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
About Us
TechLabs London is a fast-growing Microsoft Premium Partner and the team behind iProperty Cloud - a comprehensive Housing Management Solution (HMS) built on Microsoft Dynamics 365 CE/CRM and the Power Platform. We work with housing providers across the UK to digitally transform the way they manage their homes, tenants, and services. We’re an engaged and collaborative team, and we’re looking for someone who shares that spirit.
The Role
Technical Consultant will be operating at the intersection of functional consultancy and technical delivery, supporting the design and implementation of solutions across Dynamics 365 CRM (Customer Engagement), Power Platform, and Azure-based systems. This role will work closely with clients, business stakeholders, project teams, and architects to understand requirements and contribute to solution delivery, while applying hands-on experience in Dynamics 365 CRM and the wider Microsoft ecosystem.
Responsibilities
- Stakeholder Engagement & Communication
- Facilitate discovery workshops and requirements-gathering sessions with business and technical stakeholders.
- Communicate technical concepts clearly to both technical and non-technical audiences.
- Support and contribute to client meetings, ensuring actions and requirements are captured accurately.
- Balance business requirements with technical constraints and established Dynamics 365 and Power Platform best practices.
- Solution Design & Documentation
- Translate defined business requirements into functional and technical designs under guidance where required.
- Contribute to solution proposals, including documenting scope, assumptions, and approach.
- Produce clear and structured functional and technical documentation.
- Apply established best practices in areas such as data modelling, data migration, and integration design within Dynamics 365 environments.
- Configuration & Delivery
- Configure and customise Dynamics 365 CRM (Customer Engagement), including:
- Entities, forms, views, dashboards
- Business rules, workflows, and Power Automate flows
- Plugins, custom actions, and extensions
- Build Power Platform components such as model-driven and canvas apps.
- Support implementation of data migration and integration solutions into/from Dynamics 365.
- Deliver across internal products and client-facing solutions.
- Technical Contribution
- Contribute to integration development using Dynamics 365 APIs, REST/SOAP services, and Azure components.
- Support development using C#/.NET (plugins, backend logic) and JavaScript/TypeScript (client-side customisation).
- Participate in code reviews and follow established development standards.
- Ensure work aligns with defined quality, security, and performance expectations, as well as with existing core product offering approaches.
- Project & Team Support
- Contribute to effort estimation and project planning activities.
- Work collaboratively with project teams to support successful delivery.
- Provide guidance and mentoring support to junior or less experienced team members where appropriate.
- Follow established change, release, and approval processes.
Skills and Experience Required
- Proven hands-on experience in a technical consulting, engineering, or delivery role.
- Commercial experience with Microsoft Dynamics 365 CRM (Customer Engagement), including customisation and configuration.
- Experience developing plugins, workflows, or custom extensions in Dynamics 365 & the Power Platform.
- Understanding of Dynamics 365 data model, Dataverse, and core Power Platform capabilities.
- Experience with system integrations (e.g. REST/SOAP APIs, ETL/ELT processes).
- Working knowledge of Microsoft Azure services (e.g. Functions, Logic Apps, Service Bus, Data Factory).
- Proficiency in C#/.NET and familiarity with scripting/web technologies (e.g. JavaScript or TypeScript).
- Understanding of relational databases and data modelling principles.
- Ability to produce clear technical and functional documentation.
- Strong analytical and problem-solving skills.
- Effective communication skills with both technical and non-technical stakeholders.
- Ability to manage workload across multiple tasks in a delivery environment.
Desirable
- Experience across specific Dynamics 365 CE modules (e.g. Sales, Customer Service, Field Service).
- Experience with Power Platform (Power Apps, Power Automate, PowerBI/Fabric).
- Familiarity with Azure-based integrations and cloud-native solutions.
- Experience working in Agile or Iterative delivery environments.
- Microsoft certifications (e.g. Dynamics 365, Power Platform, Azure).
- Exposure to web development frameworks (e.g. .NET MVC, Angular).
Work Arrangements
Remote working is available if the job is performed effectively. Occasional travel to client sites depending on business needs.
Why Join Us?
You’ll be joining a growing, forward-looking team that makes a real impact in the housing sector. You will have real ownership of client relationships and delivery, while supported by an experienced project and technical team around you, with plenty of opportunities to develop your skills and expertise.
Dynamics 365 Technical Consultant (UK- based) in High Wycombe employer: TechLabs London
At TechLabs London, we pride ourselves on being a dynamic and innovative Microsoft Premium Partner, dedicated to transforming the housing sector through cutting-edge technology. Our collaborative work culture fosters personal and professional growth, offering you the chance to take ownership of client relationships while being supported by a skilled team. With flexible remote working options and opportunities for skill development, joining us means becoming part of a forward-thinking organisation that truly values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 Technical Consultant (UK- based) in High Wycombe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those related to Dynamics 365 and the Power Platform. This will give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to technical consulting. Be ready to discuss how you've tackled challenges in past projects, especially with Dynamics 365.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience with Dynamics 365 and how you can contribute to our mission.
We think you need these skills to ace Dynamics 365 Technical Consultant (UK- based) in High Wycombe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Dynamics 365 and the Power Platform. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects!
Show Off Your Communication Skills:Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your ability to communicate technical concepts clearly. Use examples in your application that show how you've successfully communicated with both technical and non-technical audiences.
Highlight Your Technical Expertise:We’re looking for hands-on experience, so be sure to mention any specific projects where you’ve configured or customised Dynamics 365. Include details about your work with APIs, C#, and Azure services to really make your application stand out.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TechLabs London
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CRM and the Power Platform. Be ready to discuss specific features, customisation options, and how you've applied them in past projects. This will show that you're not just familiar with the tools but can also leverage them effectively.
✨Communicate Clearly and Confidently
Since the role involves engaging with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Use examples from your experience to illustrate your points, and don’t hesitate to ask clarifying questions if something isn’t clear during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight your analytical skills and your approach to balancing business needs with technical constraints. This will demonstrate your ability to think critically and adapt to different situations.
✨Be Ready for Technical Questions
Expect some technical questions related to C#/.NET, JavaScript/TypeScript, and system integrations. Brush up on your coding knowledge and be prepared to discuss your experience with APIs and Azure services. If possible, bring along examples of your work or projects to showcase your expertise.
